Negotiating a new deal with VM

jonessa

jonessa

jonessa

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Joined
16 Nov 2014
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531
Hi Folks,

Apologies if this is in the wrong section: Mod - please move if needs be.

Basicially, i'm out of contract with Virgin Media now.

Currently paying £74 a month for what used to be the XL bundle (BT Sport etc) 100mb BB and Weekend calls (this is including line rental)

Has anybody got any experience of negotiating a "better" deal with them? I've got the Superhub and associated box, but with the newest range of boxes and routers now out, I thought it might be time to change.

Thoughts? Is it a case of calling up and threatening to leave etc?

Anybody had any success using a different approach?
 
Goodie said:
I went through this over christmas and had absolutely no joy, they either were willing to change my slow tivo box to the new v6 box for free, or were willing to offer a discount that meant that I was going to be paying more than I already was, albeit for a few channels I wouldn't watch. They wouldn't budge at all. Ended up cancelling and going with BT got a really good deal out of them.
Click to expand...

What sort of deal did you get Goodie?

I've just spoken to them and its a similar story - however, reading around, I could, potentially, beat the system.

My account is only in my name.

I can cancel - telling them i'm moving out (i'm going to say i'm renting the property to a relative. (i'm well out of contract now)

My wife can then get a new contract on a introductory offer (different bank account) I've read a couple of posts where people have done this successfully.

I don't understand why they don't just offer these deals to existing customers?
 
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