Neither IE10 or IE11 will install.

Mel_P · 22 Dec 2013 at 12:41

Win 7 SP1 - IE9 currently (and up to date on updates).

Neither IE10 or IE11 will install - says install prerequisites but these all say "not applicable to your computer".

Anybody had this problem and resolved it please?

(and don't say solution is to install Chrome please)

Thanks, Mel

ShakenNstirred · 22 Dec 2013 at 15:33

are you trying to install the right version for your OS
ie your trying to install the 32bit version on a 64bit OS
I had that error when I downloaded the wrong version

Mel_P · 22 Dec 2013 at 17:05

Win 7 SP1 64 bit - download has x64 in it. So presume OK

Ryan-3 · 22 Dec 2013 at 17:49

It's telling you not to. Install Firefox!

x64 is the 64 bit version. Have you tried completely uninstalling IE and trying to install the latest?

Mel_P · 22 Dec 2013 at 20:00

Ryan-3 said:
Have you tried completely uninstalling IE and trying to install the latest?

I am not aware that IE can be uninstalled - it is not listed in the programs and features list?

Mr Krugga · 22 Dec 2013 at 20:02

Mel_P said:
I am not aware that IE can be uninstalled - it is not listed in the programs and features list?

Programs and Features -> Turn Windows features on or off

Mel_P · 22 Dec 2013 at 20:06

Mr Krugga said:
Programs and Features -> Turn Windows features on or off

Thanks - wasn't aware of that box - BUT - it opens and is totally empty!? :confused:

Antony101 · 22 Dec 2013 at 22:25

Mel_P said:
Thanks - wasn't aware of that box - BUT - it opens and is totally empty!?

Sounds like a format is needed to me.

Mel_P · 22 Dec 2013 at 22:43

But the thought of reloading all of te software, backing up LR5 etc, etc - mmmmh

RussD · 23 Dec 2013 at 02:17

Forget IE..Too many updates from Microrubbish for that. Soon fills up your ssd drive. Give Firefox a go, you won't regret it.

ShakenNstirred · 23 Dec 2013 at 03:46

RussD said:
Forget IE..Too many updates from Microrubbish for that. Soon fills up your ssd drive. Give Firefox a go, you won't regret it.

what a load of rubbish it does no such thing

Mel_P said:
Win 7 SP1 64 bit - download has x64 in it. So presume OK

have you checked windows update, it should have IE11 on there as an update

linktoinsanity · 24 Dec 2013 at 10:13

RussD said:
Forget IE..Too many updates from Microrubbish for that. Soon fills up your ssd drive. Give Firefox a go, you won't regret it.

Sounds like complete Anti-MS propaganda to me.

It may however be worth trying Firefox while you look for a fix, then again IE9 is working I believe so...

neil_g · 24 Dec 2013 at 11:34

forget FF, its a bloated crashing pile these days. thats coming from a FF user

Antony101 · 24 Dec 2013 at 16:32

I've used Chrome, Firefox and IE 11. Keep going back to IE 11 as it is by far the most stable.

Firefox crashes like crazy when trying to watch multiple videos at once.

Chrome is a pain because whenever you attempt to use the search function it lists every website you have ever been to but the one you want.