My nephew is graduating this year so a LinkedIn profile is important to him. But he keeps getting banned for identity issues. He's even uploaded a scan of his passport to prove that he is who he says he is. The account is okay for a day or two then gets banned. How can I help him? With finals approaching this sort of stress is the last thing he needs.
Nephew keeps getting banned on LinkedIn. How do I help?
Commissario
Contact LinkedIn support.
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Soldato
I appreciate you’re a mod but posting a serious reply so soon is bad form old chap. Bad form I say.
Dealing with repeated LinkedIn account bans, especially for identity verification issues, can be incredibly stressful. Here's a step-by-step approach to help your nephew resolve the problem:
1.
- Review LinkedIn's User Agreement to ensure there’s no unintentional violation, such as using a nickname, an unprofessional profile photo, or listing overly exaggerated credentials.
2.
- Double-check his profile for consistency:
- Full Name: Match the name exactly as it appears on official documents.
- Photo: Use a clear, professional headshot that shows his face distinctly.
- Job Title & History: Ensure listed experiences match verifiable facts.
3.
- Record each instance when the account was banned (dates, any messages LinkedIn sent, etc.).
- Make a detailed note of actions taken, such as uploading the passport.
4.
- Visit LinkedIn's Help Center.
- Submit a detailed ticket explaining:
- The repeated bans despite providing identity proof.
- How this is affecting him academically and professionally.
- Attach:
- A copy of his ID (only through their secure platform).
- Screenshots of account activity, ban notices, and any prior communication.
5.
- LinkedIn often responds faster to public posts or messages:
- Tag or message @LinkedInHelp on Twitter or LinkedIn.
- Politely explain the issue and link to the support ticket.
6.
- Insist on a manual review of the account in the support ticket. Automated systems can make errors, and a manual review by LinkedIn staff may resolve the issue.
7.
- If no resolution is reached:
- Create a new profile, but:
- Use a different email address and phone number.
- Build it slowly and avoid rapid activity (e.g., mass connecting, copying and pasting profile data from the old account).
- Follow LinkedIn’s verification processes carefully.
- Create a new profile, but:
8.
- Suggest focusing on other professional platforms (like GitHub for tech, Behance for design, or a personal portfolio website) to showcase his skills while the LinkedIn issue is resolved.
9.
- If LinkedIn doesn’t resolve the problem, explore escalation:
- Contact their legal department (through their published contact details).
- Raise the issue with relevant authorities if your nephew feels discriminated against or unfairly treated.
10.
- Support him in focusing on finals and remind him this issue can be resolved after exams if necessary.
- Encourage breaks, walks, or relaxation activities to manage the stress.
He has done that without success.
The question is what I can do to help him; not what he can do.
Offer him advice, if he needs you to take control of the situation he's going to struggle getting into work anyway.
I appreciate you want to make things better for him, but shy of contacting support on his behalf there's not really a lot you can do unfortunately. I refuse to even use the site, but I'm in my 40's so it's less of an issue for me compared to a new graduate/up and comer. Depending on the field he's aiming to enter he really should have been networking prior to now if it's something he's serious about, LinkedIN can be useful but it shouldn't have become a stress inducing necessity.
I'm sorry but your nephew is stressed about using LinkedIn to find a job but needs his uncle to create him an account? I don't think the kind of jobs he's suitable for will care about his linkedin.
Just my two cents, if he’s graduating this year why is LinkedIn so important to him? He’d have no professional work experience to display there and I’d argue LinkedIn is more geared towards professionals who have already started their career.
Focus should be on the CV and reaching out to recruitment companies in my opinion.
Focus should be on the CV and reaching out to recruitment companies in my opinion.
Man of Honour
It's not often but I agree with Nasher
Associate
Have you considered the possibility that there are no identity issues; they know very well who he is?
Soldato
Is your nephew on any ‘lists’ ?
![[FnG]magnolia](/styles/overclockers/avatars/9.png){kind=avatar}
Caporegime
No it's not, he has nothing to offer anyone.
Quartz...THIS IS COMMON AT THE MOMENT..On LINKEDIN... Hundreds are getting locked out of Their Accounts, ( including Me after 13 Years )..See the other Forums such as Trust Pilot etc....I find it upsetting I have built up many High Profile Connections. All that work has been lost..I have spent hours trying to get the ID scan verification to work..
I have contacted Linkedin Customer Services, also through twitter (X)..all They do is send ridiculous suggestions that do not work..The only reason I can think of, is that They are getting rid of Their non paying Members...Although I find it hard to believe, They state They have 44 Million Members in UK, ( how is this possible with a Population of 60 million , unless babies are joining up ?? )
.IT SEEMS .ITS THE SAME OLD STORY,, THEY ARE NOT INTERESTED IN LOYAL CONTRIBUTING /POPULAR MEMBERS ,, *BUT MONEY
I have contacted Linkedin Customer Services, also through twitter (X)..all They do is send ridiculous suggestions that do not work..The only reason I can think of, is that They are getting rid of Their non paying Members...Although I find it hard to believe, They state They have 44 Million Members in UK, ( how is this possible with a Population of 60 million , unless babies are joining up ?? )
.IT SEEMS .ITS THE SAME OLD STORY,, THEY ARE NOT INTERESTED IN LOYAL CONTRIBUTING /POPULAR MEMBERS ,, *BUT MONEY
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Probably includes business accounts (there are over 5 millions businesses in the UK) and stuff like foreign students who've spent some time working in the UK, etc. etc.
Caporegime