net connection problem

[sidthesexist]

Ok so my uncle moved to a new house a while ago and chose to use SKY as his isp, but almost since he joined them his router (white netgear they supplied) loses connection to the net every now and again (internet connection light on the router goes out) the weird thing is when he makes a telephone call it reconnects anyone know if theres a cure for this?

 

[sidthesexist]

Maybe it is his telephone line that is coursing this.
Try and put it into the test socket on the phone line and see if it do it then.

He has an old style socket not an nte5 hence cant use a test socket unfortunately

 

[sidthesexist]

Thnx^^