Netfllix vs Other sources - washed out image

ivrytwr3 · 4 Jun 2022 at 09:35

Has anyone else experienced this? Let me explain.................

We have Netflix and i also get Netflix material from other sources to store and keep.

I watched Love, Death and Robots from my external source and it look stunning - rich in colour etc. I then noticed my lad was watching the same episode from Netflix itself - it looked so washed out!! I compared a few other shows and it was the same.

Any idea what's going on here? Any setting in Netflix i can change?

ivrytwr3 · 5 Jun 2022 at 07:22

Both versions watched on the same TV.

Sony KD55XF9005BU 55" 4K HDR Smart LED TV
Have Netflix Ultimate through Sky and pay for Ultra HD also

Think i'll do another compare and take some pics

ivrytwr3 · 5 Jun 2022 at 07:36

theone8181 said:
Just to be clear, were you watching netflix from the app on the TV or through sky, as if it's hdr the sky box uses a different version.

I think it was through Sky.

I will check all 3 versions!

ivrytwr3 · 5 Jun 2022 at 08:33

Had a look. External source - lovely. Netflix Sky and Netflix TV app is dull.

Tried taking pics, but they all looked rubbish!

ivrytwr3 · 5 Jun 2022 at 08:48

Might be something to do with HDR - someone else has posted a similar problem:

Advice with HDR Settings (Currently washed out colours)

Just wondering if someone could point me in the direction for the most optimal HDR settings? I have an LG OLED TV, the video content is HDR but im seeing really washed out colours, a couple of examples below; HDR Example 1: Non-HDR Version: HDR Example 2: Non-HDR Version 2: The...

discourse.osmc.tv

So in example 2, pic 1 is similar to Sky/TV Netflix app and pic 2 is what my external source looks like.

ivrytwr3 · 5 Jun 2022 at 09:18

Not the best, not on fibre, but 28mbps.

ivrytwr3 · 5 Jun 2022 at 09:19

Wifey and kids don't seem to notice the difference, so i'll just keep with my external sources