network card working and internets connected but cannot load anything

jamesmorris86 · 3 Jul 2014 at 18:53

Hey,

My internet has stopped working on my acer netbook (win8). It connects to the router and says it has local and internet connection however when I open my browser it just times out.

I have updated the drivers and tried an external wireless adaptor with no luck.
I have also checked the firewall is open and ran an anti virus ad adware.

Any ideas?

jamesmorris86 · 3 Jul 2014 at 19:04

pinging the ip number worked, the bbc one did not.

Said "ping request could not find host".

I have tried it on a few routers and different internet connections as well with no luck if that helps.

jamesmorris86 · 3 Jul 2014 at 19:15

I can get all the way to change adaptor settings in windows 8, however when i right click the adapter i cannot find internet protocol version 4

jamesmorris86 · 3 Jul 2014 at 19:45

Thanks found it with the help of the pic

okay, I changed the settings so they look like this but no luck.

http://www.jumpforjoyclub.com/photo.JPG

jamesmorris86 · 3 Jul 2014 at 19:50

Still no luck

.

Here is the ip config

http://www.jumpforjoyclub.com/ip.JPG

jamesmorris86 · 4 Jul 2014 at 21:43

here is the ipconfig /all

http://www.jumpforjoyclub.com/ipall.png

jamesmorris86 · 5 Jul 2014 at 09:46

Nope to both I'm afraid

When I plugged the cable in, it does say internet access but still will not load anything.

jamesmorris86 · 5 Jul 2014 at 15:57

Thanks

that fixed it