Network management

Hulkster

Hulkster

Hulkster

Associate
Joined
21 Apr 2011
Posts
99
I'm keen to hear what tools/methods you guys use for network management.

- Do you follow frameworks like ITIL/FCAPS?
- How important is change and incident managment in your organisation?

I've got a pretty good monitoring solution with Nagios but growth in the company (~400 staff now) is really paving the way to be more formal with this stuff.

Note this is more about the network kit ie switches, routers, etc, as opposed to service desk, servers and the like.

Keen to hear any input :) ta
 
Thanks for the input so far. Becoming entirely process driven isn't something which we would look for really, as I think trying to go too far will just result in an excessive burden.

What tools can you reccomend for config management? I have played with Solarwinds but I really didn't get the impression of them being all that solid. I have had a good play with Orion and it seemed to promise a lot but I didn't get much out of the trial.

To start with it's more a case of change logging, as opposed to change management...the idea being to try to get out of the habit of on the fly changes of which the possible side effects have not been discussed.

I agree about comminication, I think that is what needs to be nailed first.
 
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Yeah I keep meaning to give Rancid a blast. Can this save configs or is it pretty much just for doing diffs against files?

I will give Solarwinds another blast as admittedly I did not actually try their Config Management tool.

We have HP infrastructure and they do Procurve Manager and Intelligent Management Center...PCM is OK, IMC is good but it's complex and very pricey.
 
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