Network Printers - Drivers issues

[bloodline76]

We have a new load of network printers for our company and our customers are having trouble connecting to these now.

Before they were able to just map the printer themselves but now this is saying that the drivers are not on the server that they are trying to connect to and would they like to install the drivers locally.

Could anyone suggest why this could be happening?

This is effecting mainly XP computers but now its effecting some W2k computers as well.

Thanks

 

[bloodline76]

Yeah the drivers semm to be in place. I did think that maybe it was the fact that the xp drivers hadnt been installed but started getting calls relating to W2K as well now. Can you put permissions on these?