nevermind - delete! got it working

[Tom_B]

It is giving me a black screen, whatever I do nothing will appear. There is clearly power going to the display but the backlight never turns on, it's totally black as if it's off. The power LED indicates it's in "on" mode, not standby. I have tried connecting a different PC via HDMI rather than my desktop via displayport, still nothing.

Is this at all salvageable? I was planning to upgrade by CPU/Motherboard but now it looks like I'll have to buy a new monitor and put that on hold.

I purchased this on June 10th 2014 and it has a 3 year warranty. Not buying Asus again

 

[Tom_B]

Is that true? The page there states

• Your rights against the retailer can last for up to six years, but the onus is on you to prove a fault was present at the time of purchase after the first six months.

It would seem that the product would have had to been faulty within the first 6 months, but I can make a claim within 6 years.

 

[Tom_B]

Scratch that, it died again I had it working for a few minutes but then it flickers on and off then stopped displaying anything again. Clearly some kind of backlight issue.

Unfortunately it looks like I'll have to replace it. I need a decent monitor for my work so can't afford to have no decent monitor for a few weeks. And the cost in time/money to go through any kind of legal process will be higher than replacing the monitor. I'm currently using a circa 2007 22" Samsung 1680x1050 which I had luckily kept stashed away for emergencies like this! My productivity is less than halved, working on such a small area now feels like losing a hand.

On the plus side, I get to upgrade to IPS. I can get 2x 23.6" 4k IPS monitors for ~£400 which will be an improvement over the TN Asus and give me more real estate.