New 1440p monitor needed

Aneskimo

Aneskimo

Aneskimo

Associate
Joined
10 Jul 2013
Posts
1,023
Location
Space
So I currently have a bog standard 22" led 1080p tv for my Xbox and seen as I'm paying out for a new PC I want a 1440p monitor to compliment my build. My budget is £440 I cannot stretch any further so the asus is out so pretty much the dell or Iiyama!

I have read up on here about the dells having bleeding issues but great rma, problem is do I wanna keep swapping till I get a good un?

Iiyama I have not heard anything about screen issues or there rma service so am I right in thinking that it's the one to go for?

What would you guys do? Like I said I don't have experience with great monitors and I don't wanna pay out then regret it a couple months. Cheers any help appreciated :)
 
I'm also in the market for a 1440p monitor and Hazro have been dropped from my shortlist for the same reasons.

A RTB warranty doesn't really cut it for me on something as critical as a monitor and based on the various comments about how poor their service is when returning a monitor to them, it just isn't worth the risk.
 
Giggz said:
Had mine close to 2 years now and not had any problems at all with it.
Click to expand...

... as I'm sure is the case for many hundreds or even thousands of these.

Problem is, until something actually goes wrong you have no idea just how good or bad the customer service actually is, so I place great importance on the reports from those who have had to return something rather than just considering the many reports of products that worked without a fault.

I like to know that even though I may be very likely to get a perfect product and need no support, if I'm unlucky and something goes wrong, the customer support will be there when needed.

If you get a good Hazro then life is good, and I don't doubt that most do get a good one, if you don't though ...
 
Teal said:
... as I'm sure is the case for many hundreds or even thousands of these.

Problem is, until something actually goes wrong you have no idea just how good or bad the customer service actually is, so I place great importance on the reports from those who have had to return something rather than just considering the many reports of products that worked without a fault.

I like to know that even though I may be very likely to get a perfect product and need no support, if I'm unlucky and something goes wrong, the customer support will be there when needed.

If you get a good Hazro then life is good, and I don't doubt that most do get a good one, if you don't though ...
Click to expand...

That's the case with most places though you very rarely hear about good customer service compared to the bad experiences people have.
 
Giggz said:
That's the case with most places though you very rarely hear about good customer service compared to the bad experiences people have.
Click to expand...

Again, I wouldn't disagree, but it is surprisingly easy to find some really poor examples of Hazro service, on top of their RTB warranty requiring significant effort and disruption for the end user.

On the other-hand pretty much every other monitor OCUK sells (except DGM) come with on-site warranties.

Yes, both Hazro and DGM are at the low end of the price range, but you have to consider that you are not just giving up features and build quality, but also customer service and an on-site warranty. Also if you time it right, they are not even that much cheaper when OCUK do one of their excellent 'This week specials' or a weekend deal on the more expensive monitors ...

All just adds to that famous question, "Do you feel lucky?" :)
 
That's a similar kind of logic i use to tell myself to keep shopping at overclockers, i usually end up paying a bit more for some hardware(sometimes i could save £30+ just by getting a few bits elsewhere), but the customer service from them has in my experience been second to none so these days i focus on getting everything i can from them(assuming they stock what i'm after).

Of all the times i've had faulty hardware(and it happens, doesn't matter who supplies it), overclockers just get it done(no messing around) and have a good focus on customer satisfaction, i cannot say the same about other suppliers i've used.

no one wants a faulty/broken product, but when it happens, it's nice to know you're in good hands should you need that after sales support.
 
TooMuchCheese said:
Your Basket »
1 x Dell UltraSharp U2713HM 27" Widescreen LED Monitor - Midnight Grey £449.99
1 x Iiyama Prolite XB2779QS-S 27" AH-IPS Professional Widescreen LED Monitor - Silver/Black £439.99



I'd not touch Hazro personally just based on what i've read about their after sales support.
Click to expand...


These are what I was looking at, both obviously are a leap up in what I have but is there much between them because it would leave me the option of saving the extra £10 and opt for the Iiyama :)
 
Teal said:
I'm not sure they changed much, but isn't that review covering the previous Ilyama, the XB2776QS ?
Click to expand...

Oh yes, right you are, sorry about that, must have skimmed over the info a tad too fast..

Iiyama screen is pretty new, there's not much review data out there to compare against to be honest.
 
Last edited:
The new Ilyama is high on my short list as well, but not too many reviews out there at the moment and very little detail on what has actually changed between the 6 and the 9 other than external design.
 
Thankyou for the comments gents, going to read up abit more and make a decision. If i opt for the Iiyama i may do a review seen as there isnt much around for said brand/model!
 
You must log in or register to reply here.
Back
Top Bottom