new 6650xt

dragos44 · 24 May 2022 at 23:11

I recently purchased sapphire 6650xt. Before installing it i had a 7950 that worked with my monitor.I have used ddu to delete old amd drivers,put the new card in and no display port signal. After multiple restarts and a few pc repair prompts (somehow my boot drives order was changed) i manage to make the card work. It worked for a few days and again, today no dp signal.The monitor works fine with the igpu,but i have to do multiple restarts until the card works.I have changed the cables, the same thing. Is it the card or something else? Thank you.

dragos44 · 24 May 2022 at 23:21

it is a p8z77 deluxe with an i5-3570k
Latest bios(well 2013 one)

dragos44 · 24 May 2022 at 23:54

everything is fine with the cables.The power supply is EVGA G2 750.

dragos44 · 25 May 2022 at 09:25

found this thread on AMD website

Sapphire pulse RX 6600 XT black screen driver instalation

Hi guys, looks like too many people is having issues with this type of graphic card, i bought mine last friday and i was excited, well installed the proper drivers and utility´s and everything ok, i played games aswell, but sudently every time i turn off or restart my PC i get an bug error from...

community.amd.com

tried everything...problem still there

dragos44 · 25 May 2022 at 09:28

LtMatt said:
That's a really old system. How old is your PSU and what wattage is it?

EVGA G2 750W.After a few reboots it works so i have no idea what can be.

dragos44 · 25 May 2022 at 09:40

eeii said:
when you say multiple restarts to get the card working is it windows to see the card or is it the very first bios screen.

i can boot fine in bios,i get no dp signal after windows loading screen logo.

dragos44 · 25 May 2022 at 09:52

yup windows 10....hdmi acts the same.

dragos44 · 25 May 2022 at 12:18

tested the old card again.It shows everything up to the loading windows logo the i get a black display.The only way that seems to get them both working is go into bios boot options and in the override section press the boot drive...somehow this option works.

dragos44 · 25 May 2022 at 12:19

melmac said:
MY 6900 XT was doing the same. Tried everything, nothing worked. Had to RMA it.

did the new one solved the issue?

dragos44 · 25 May 2022 at 13:16

mickyflinn said:
Have you tried the hdmi ports ?

hdmi is the same

dragos44 · 25 May 2022 at 13:19

mickyflinn said:
Send it back maybe even try a nvidia gpu mite have more luck.

How do i do that?Can i just request replacement as i got it 8 days ago?I rather replace it before upgrading the entire system.

dragos44 · 25 May 2022 at 13:25

Freddie1980 said:
Argh I had this problem but with a Sapphire 6600XT Nitro+. It seems whatever the cause of this issue is it's isolated to Sapphire cards which is unfortunate as their AMD's best board partner. So the solution is to replace your PSU, although more then enough to power a 6650 the cards don't like PSU's with separate 12v rails. You will need to get a 750+ watt modern PSU (your EVGA model is quite old now) with fat single 12v rail and you will be fine. Since replacing my PSU i've had no problems, I'm not happy about it but at least I have no problems.

Any recomendations?

dragos44 · 25 May 2022 at 13:42

I read some people replaced the PSU without any result.

dragos44 · 25 May 2022 at 13:52

Any good fully modular PSU?

dragos44 · 25 May 2022 at 14:13

Freddie1980 said:
Argh I had this problem but with a Sapphire 6600XT Nitro+. It seems whatever the cause of this issue is it's isolated to Sapphire cards which is unfortunate as their AMD's best board partner. So the solution is to replace your PSU, although more then enough to power a 6650 the cards don't like PSU's with separate 12v rails. You will need to get a 750+ watt modern PSU (your EVGA model is quite old now) with fat single 12v rail and you will be fine. Since replacing my PSU i've had no problems, I'm not happy about it but at least I have no problems.

As far as i can see evga g2 is single rail

dragos44 · 25 May 2022 at 14:30

Question?Where do i request for a replacement?

dragos44 · 26 May 2022 at 14:26

Sent it back.Will see .

dragos44 · 26 May 2022 at 15:07

Freddie1980 said:
Before you send it back make sure you put a discrete mark one of the labels, or put a sticky dot on the underside of the back plate or something very small so it's barely noticeable and take a photo of it, this is to protect yourself. I sent back my 6600XT for replacement and I'm pretty sure they sent back to the same card so be careful.

took photos of labels and serials.
One thing that came into my mind yesterday when i packed the card back as i kept all the original boxes including the one from ocuk,was that the card had no plastiv protection on the pci part of the pcb.First time i have seen a card without.

dragos44 · 27 May 2022 at 09:28

one thing i notice when the card doesnt give signal.On the first boot screen goes black or no signal and also the mouse has no lights(keyboard does)...on the second reboot,the mouse gets lights and i get signal from the card.