New BenQ problem!

wt123 · 16 Feb 2010 at 15:39

I literally recieved my BenQ 2 hours ago, got it set up fine but I have just noticed a little black pixel bottom left hand of the screen, I was wandering if it is a stuck pixel or a dead one? And if so how do I fix it or what can I do? Honestly not sure what it is because its not THAT noticable, also when I look from above the screen looking straight down, I can't see it :S? Any ideas?

Edit: Just tried JScreen Applet thing, but that didn't work, don't think it worked properly though tbh so I'll try that again

wt123 · 16 Feb 2010 at 16:01

Any help please, its really annoying and I need to know if I can send it back or fix it =[, I'll try post a pic if possible.

ShaolinDreams · 16 Feb 2010 at 16:07

try rubbing/caressing it with your nail under your sleeve or something to prevent marks.. ive resuscitated a few pixels like this. good luck mate

wt123 · 16 Feb 2010 at 16:11

ShaolinDreams said:
try rubbing/caressing it with your nail under your sleeve or something to prevent marks.. ive resuscitated a few pixels like this. good luck mate

Appriciate the help mate, tried it for 30 seconds and it still seems to be there =[

Tiamat21 · 16 Feb 2010 at 16:39

Try a screen stress test.
One of those thigns taht causes all the pixels to change color very quickly.
Can't remember what its called.

mit1 · 16 Feb 2010 at 16:41

Get in touch with supplier and see what the manufacturers policy is on dead pixels, some have a tolerance and will not change it for you but some also have a zero dead pixel policy so will change it.

wt123 · 16 Feb 2010 at 16:49

Tiamat21 said:
Try a screen stress test.
One of those thigns taht causes all the pixels to change color very quickly.
Can't remember what its called.

Thanks mate I'll try search for 1

And @ mit1, I'll get in contact as soon as I know what it is ;p, thanks

wt123 · 16 Feb 2010 at 17:07

Anyone else have any suggestions?

wt123 · 16 Feb 2010 at 17:45

I'm quite unsure waht it is because I have been googling dead pixels and they seem to be quite a solid black and quite easily seeable but this is sort of a grey and quite feint? so is it a chance that it can be something else.

Aedus · 16 Feb 2010 at 17:47

wt123 said:
I'm quite unsure waht it is because I have been googling dead pixels and they seem to be quite a solid black and quite easily seeable but this is sort of a grey and quite feint? so is it a chance that it can be something else.

Unlit pixel probably, I have 1 on my screen too.

wt123 · 16 Feb 2010 at 17:52

Aedus said:
Unlit pixel probably, I have 1 on my screen too.

Ahh, so I'm guessing theres nothing I can do about it? =[

Aedus · 16 Feb 2010 at 18:03

wt123 said:
Ahh, so I'm guessing theres nothing I can do about it? =[

Probably not, you can risk damaging other pixels around it if you do anything to physically revive it, you gotta live with it, it happens. Mine was pretty lucky it's in a spot i can't really see.

wt123 · 16 Feb 2010 at 18:10

Aedus said:
Probably not, you can risk damaging other pixels around it if you do anything to physically revive it, you gotta live with it, it happens. Mine was pretty lucky it's in a spot i can't really see.

Oh well that just sucks considering I have not even had it 10 hours yet =[

SamC123 · 16 Feb 2010 at 23:16

The Distance Selling Regulations state that you can cancel the product and return it within 7 days, so you can send it back and get a refund

wt123 · 16 Feb 2010 at 23:22

SamC123 said:
The Distance Selling Regulations state that you can cancel the product and return it within 7 days, so you can send it back and get a refund

Thanks a lot mate, I was hoping I could