New broadband connection - Engineer Apointment in March

[cymatty]

Please be advised that your engineers appointment has been booked for the 14/03/2011
between 1pm and 6pm. Please ensure that you are available at the premises during this time frame to allow the engineer access to the property. If the appointment is missed you will be charged £49.99 to rebook the appointment. Should you wish to reschedule the appointment please contact us 2 working days advance of the appointment date on 0845 140 0200.

Does this mean that I will have no broadband until the end of March?

They told me the line was stopped and not disconnected so should be running between 2 and 4 days. I will be so mad if this is not the case.

 

[KIA]

I wonder if it's too late to do a simultaneous provide.

 

[ACE01]

I work in the industry, and whilst engineer lead-times are at a severe delay at present, this is definitely over the odds. If you've a stopped line, this should be able to be restarted as you mentioned and DSL should be applied in a max of 10 working days. I'd call your provider and get this checked out.

 

[Immsy]

Line will be disconnected, wouldnt need an engineer if it wasnt.

 

[cymatty]

Apparently the line was disconnected between me placing the order and them placing the order. Yeah right like I am going to believe that.

The engineer isn't coming until March.

BT, bunch of jokers.

 

[Immsy]

Apparently the line was disconnected between me placing the order and them placing the order. Yeah right like I am going to believe that.

The engineer isn't coming until March.

BT, bunch of jokers.

Happens more often than you might think.

 

[TMP]

Gah I'v just come across the same thing with Sky broadband, can't get out to install until March! I remember having virgin media set-up and running within 4days!

 

[Deleted member 651465]

I suppose it depends on your location.

I terminated our line in our old house on the 18th January, and had an engineer at the new address to connect it back on the 20th.

 

[Immsy]

I suppose it depends on your location.

I terminated our line in our old house on the 18th January, and had an engineer at the new address to connect it back on the 20th.

Indeed it does.

 

[cymatty]

I suppose it depends on your location.

I terminated our line in our old house on the 18th January, and had an engineer at the new address to connect it back on the 20th.

City center Sheffield, so hardly in the sticks. You think they would have enough engineers for a large area.

 

[Nodiggidy123]

ive just had the call. engineers appointment the 22nd march. then another 10 days for my net. dont know how im gonna cope! Lol

 

[cymatty]

Still waiting, no move from the original time.

BT are jokers.