New build - can't get past BIOS screen

julianhj · 12 Oct 2024 at 15:13

I'm building a new machine (Intel i9 12900k / Asus Prime B760M-A WIFI D4 / Corsair Vengeance LPX 64GB 3200MHz / Asus GeForce RTX 3060 Dual V2 OC LHR 12GB / Samsung 990 Pro 2TB M.2) and when I boot I can't get it to pick up my Logitech K850 keyboard. The AMI screen is stuck on 'Press F1 to setup', but I've tried every USB port on the rear panel for the Unifying Receiver with no response. The keyboard works fine with the same dongle on another machine.

Can anyone suggest a solution or point to a a cause? Do I need a wired keyboard in the first instance to set everything up?

Thekwango · 12 Oct 2024 at 15:15

I would hazard a guess that you will indeed need a wired keyboard - sounds like there’s no driver installed for the Bluetooth adapter.

julianhj · 12 Oct 2024 at 15:17

To clarify, I'm using the Logitech Unifying Receiver in the rear panel USB ports.

julianhj · 12 Oct 2024 at 15:17

Thekwango said:
I would hazard a guess that you will indeed need a wired keyboard - sounds like there’s no driver installed for the Bluetooth adapter.

Thanks, just my luck! I'm building this for a relative at their place. Typical...

freddie64 · 12 Oct 2024 at 16:39

julianhj said:
Thanks, just my luck! I'm building this for a relative at their place. Typical...

Get a cheap wired keyboard from the supermarket.

julianhj · 12 Oct 2024 at 19:52

Thanks, managed to resolve it by trying a different brand (Arteck) of wireless keyboard and mouse - no idea why the Logitech stuff wasn't playing ball.