New build fibre

Battery! · 12 Dec 2015 at 22:51

Hello guys, has anyone moved in to a new build recently?

I complete on Friday next week and will be on 4G for a while until BT do their thing.

I'm wondering if anyone else was/is in the same situation and how long did it take to get fibre?

Caged · 12 Dec 2015 at 22:54

Is the property listed on the BT site and does it have a line physically installed? If it does then the lead times shouldn't be anything beyond normal for this time of year.

Battery! · 12 Dec 2015 at 22:57

No line installed yet.

Caged · 12 Dec 2015 at 23:28

Then you are unlikely to have anything in this side of christmas.

Sparx · 13 Dec 2015 at 01:57

Have you already placed your order with BT Sky Plusnet whoever?

What fibre products are available?

Battery! · 13 Dec 2015 at 21:46

Caged said:
Then you are unlikely to have anything in this side of christmas.

I'm aware of that, I am wondering if anyone who has been in the same situation could give an idea of time scales based on experience.

mejinks · 13 Dec 2015 at 23:30

Battery! said:
I'm aware of that, I am wondering if anyone who has been in the same situation could give an idea of time scales based on experience.

In Cardiff, a company I was working at ordered three physical lines for the same building and waited 4 weeks, 7 weeks and I think the final line was installed after 5 months.

Getting broadband on them took another 8 weeks.

Caged · 13 Dec 2015 at 23:46

It's a 'piece of string' question. Do you have any idea how much stuff is installed already? Is it a case of everybody around you has a phone line in which case there will be pairs free to give you a line, or are you the first person to move in?

GinG · 14 Dec 2015 at 14:03

Took around 18 months on our estate...as we were one of the last few we were lucky and only had to wait 6 months...even then it took a neighbor to go to press as we literally had NO internet ADSL or Fibre.

I would hope we would be a minority as I cannot believe that BT took so long for the cabinets to be put into place...they must have had around 3 years to sort it!

Deaco · 14 Dec 2015 at 19:36

Estate near us it took about 6 months to get installed.

A new estate in Paignton, I did some work earlier in the year, had copper early on but no provision for FTTC and they were 6k from the exchange they were fed off. Don't think the customer was too happy with the 2mb they were getting - crazy that they didn't pull a fibre in considering it was a brand new cab specifically for the estate.

Caged · 14 Dec 2015 at 19:39

If the developer builds the estate and then runs away then that's what happens. If they work with a communications provider such as BT then there's no reason why the lines can't be ready when people move in.

Avalon · 14 Dec 2015 at 20:25

Caged said:
If the developer builds the estate and then runs away then that's what happens. If they work with a communications provider such as BT then there's no reason why the lines can't be ready when people move in.

This. Developers tend to be really poor at sorting out construction and seem to prefer to avoid the issue and let customers get shafted. Tackle the developer before you buy, afterwards they won't care about you, your snagging list or you not having access to pr0n.

Battery! · 14 Dec 2015 at 21:22

I asked the developers today, Barratts, and they said phase 1 of the development took 3 months.

I'm on phase 2 so hopefully a max of 3 months!

Caged · 14 Dec 2015 at 21:43

Try asking them why they didn't talk to Openreach at the start of the project and try and make the entire estate FTTP

Battery! · 14 Dec 2015 at 23:14

I'm going to miss my current 200mb Virgin

kingshaun2k · 15 Dec 2015 at 14:44

I've been living in my newbuild for 5 years and i'm still waiting for fibre!

Battery! · 15 Dec 2015 at 15:44

kingshaun2k said:
I've been living in my newbuild for 5 years and i'm still waiting for fibre!

I'd have sold and moved!

Gambisk · 15 Dec 2015 at 16:02

I moved in a month ago, we have ADSL but not fibre. Took Openreach about 3 weeks from ordering the broadband to installation. The line was actually already installed in the house by the builders but still needed connection to the cabinet I think.

I was worried that I'd miss 100mb Virgin media but the connection has actually been more stable if slower. Both of us can stream tv or one TV stream and me playing BF4 no problem. Just need to wait a bit longer for steam games to download.

Sparx · 15 Dec 2015 at 20:57

It didn't take too long for me. I moved in to a new build June 2014, got standard ADSL2 and achieved c.6-7Mb initially.

After me hassling the council from our neighbouring county, as they managed our BDUK scheme, we had a fibre cabinet deployed in October and powered up 2 weeks later. I checked the BT wholesale checker daily (literally) since, it was sometime early November I could then order fibre. Then towards the end of Nov I had fibre activated and was on a full 79999/20000 sync.

But this dropped over the next few months, as more people come on due to crosstalk. It's settled at 68061/19970 now though and has stuck at this all this year.

Roll on FTTP / G.fast!

Battery! · 15 Dec 2015 at 21:06

Sounds good, I would be happy with ADSL to start with.

I'm at the demo on Thursday so I'll have a look around for any BT kit.