New build not even POST'ing :(

norbie · 1 Feb 2006 at 09:36

I've just got all the bits for my new build finally, and it's not working

MSI Neo2 Platinum

Athlon 3700+ San Diego 939 Retail

I've managed to hook up the D Bracket which is showing 4 red lights - meaning processor error.

What do I do??
This processor cost me loads, I don't have any other 939 processors to test with it, and it took ages to get the heatsink installed anyway.

OMG Please help!

norbie · 1 Feb 2006 at 09:40

ok.

i have to add that the board comes on fine, all fans are working (no graphics card or ram in atm) but i will try and put the CPU in.

i was thinking maybe the bios cant handle my new chip and need to be updated?

how would i do that though?

norbie · 1 Feb 2006 at 09:46

i put the ram and gfx card in at first, had nothing on monitor, so put d bracket it - received processor error.

so i then removed all non essential parts, now im just down to processor and its giving the same error.

im having trouble getting the retail heatsink off - any tips?

norbie · 1 Feb 2006 at 09:51

ok i have got the processor out.

when i took the heatsink off the processor came out stuck to it (with the thermal pad) and i hadnt undone the clip in the socket - it just came out anyway.

i have looked at the processor and i cannot see any damaged or bent pins at all.

norbie · 1 Feb 2006 at 10:06

ive tried putting it back in and running it again - still receiving the error.

for these tests i just rested the heatsink on there as it was only on for a couple of seconds.

the cpu did feel lukewarm (not cold) so power must be going through it alright.

i fear its the bios issue, but how can i check what bios i have and whether it supports the chip?

norbie · 1 Feb 2006 at 20:58

A random name said:
I think you need to update the firmware on your motherboard so support the 3700 core.

This is what I think is the issue.

If not that, then faulty board but I bought it off ebay and trust the seller when he said he only used it once from new to run some benchmark tests for a review website he works for.

I have a friend with a 939 setup, that hopefully we can test the processor in, and then maybe find a way to update the BIOS/Firmware on my board (if thats the issue).

norbie · 1 Feb 2006 at 23:08

Damn

This is the second motherboard I've tried to use now.

I'll defo will be buying brand new next time.

All the fans come on though which is a strange thing (I mean the mobo fans, gcard fan , processor fan etc).

I'll try another processor, if it's the board I will have to try and RMA it to MSI - How can I do that easily?
They never replied to a previous question I emailed them.

norbie · 2 Feb 2006 at 07:53

I tried another PSU = no difference.

BUT then I switched over the clear CMOS jumper, nothing happened, switched it back over... TADA!!

It now goes through all stages on the D Bracket and stops at Video card error (I don't have it installed yet). It's way past the processor checks though so I reckon it's all fixed

Thanks so much for everyone's help!

norbie · 2 Feb 2006 at 10:28

I think that was the case

All seems to be fine now, I put the video card in and it successfully POST'd and I was able to enter the BIOS and enable optimised defaults

I seem to have almost the latest version of the BIOS anyway - thank goodness it all works!

I will try to install Windows later, then order a 2GB kit of RAM.

Oh BTW, because I was messing around with the processor, the retail grease pad on the heatsink/processor is pretty much gone, should I buy some artic silver type stuff?

norbie · 2 Feb 2006 at 11:04

Good thinking

norbie · 9 Feb 2006 at 10:42

It's doing it again!

The board won't boot now even though it's been working fine for days.
D-Bracket says Processor Error, and resetting the CMOS doesn't seem to fix it

What can be wrong? Is my board faulty?

norbie · 9 Feb 2006 at 11:37

Thanks, I've taken out the battery for a while.
I didn't take out the power lead before, but the tower is completely disconnected now, I'm using a substitute PC for now.

I'll post in that other thread too.

norbie · 9 Feb 2006 at 12:19

Well taking the battery didn't solve anything, I've tried plenty of times to reset the CMOS and everything, can't think of anything else to do.

norbie · 14 Feb 2006 at 00:20

Board is completely broken now wont even turn on.

I've bought a new Gigabyte PCI-X board with a new graphics card.

Is there anything I can do about this faulty MSI board?

norbie · 14 Feb 2006 at 09:15

I guess I will!

If the board is fine then I can sell it on, if the processor is dead I will be marjorly p****d off!! (It's the most expensive component!)