Associate
Hi everyone, hope someone can help.
We have built our 1st PC and are unable to install the OS. The motherboard is a X570S edge max WiFi and the CPU is AMD Ryzen 5900x and DRAM is vengeance RGB Pro SL.
When all 4 sticks of DRAM are in we get a yellow LED which is a RAM failure and if we just use slot 2 with a single stick we can load the OS but then get a hardware failure - WHEA_Uncorrectable_error.
I have sent the motherboard back twice for testing and it has passed and been returned to us.
Any ideas on what could be causing the DRAM failure? All 4 sticks work if they are used in slot 2 alone so am assuming that means it’s not them if they all work on a standalone basis.
Any help appreciated.
Thanks
We have built our 1st PC and are unable to install the OS. The motherboard is a X570S edge max WiFi and the CPU is AMD Ryzen 5900x and DRAM is vengeance RGB Pro SL.
When all 4 sticks of DRAM are in we get a yellow LED which is a RAM failure and if we just use slot 2 with a single stick we can load the OS but then get a hardware failure - WHEA_Uncorrectable_error.
I have sent the motherboard back twice for testing and it has passed and been returned to us.
Any ideas on what could be causing the DRAM failure? All 4 sticks work if they are used in slot 2 alone so am assuming that means it’s not them if they all work on a standalone basis.
Any help appreciated.
Thanks