Hello all, wasnt sure where to put this so into general hardware it went.
A friend of mine is attempting her first build and surprise surprise she ran into an issue with her RAM/Mobo.
Specs:
CPU - i5-4460 3.2GHz
Motherboard -Gigabyte GA-Z97-D3H ATX LGA1150
Memory - Kingston HyperX Fury Black 8GB (2 x 4GB) 1866
HDD - Seagate Barracuda 1TB 3.5" 7200RPM
Case - NZXT S340 (Black) ATX Mid Tower Case
PSU - Corsair CX 500W 80+B
her motherboard lists her memory slots as 4231
she has tried the following combinations:
1 works
2 works
1+2 no
3+4 no
1+3 no
2+4 no
3 no
4 no
so unless she has single channel in slots 1 or 2 the pc just starts then turns off instantly.
I asked her to enter bios with 1 stick in to try and enable xmp ( my housemate suggested it, i was oblivious) . Im not really an expert by any means so any help would be much appreciated, i dont know if im missing something obvious or if its just simply a motherboard fault.
A friend of mine is attempting her first build and surprise surprise she ran into an issue with her RAM/Mobo.
Specs:
CPU - i5-4460 3.2GHz
Motherboard -Gigabyte GA-Z97-D3H ATX LGA1150
Memory - Kingston HyperX Fury Black 8GB (2 x 4GB) 1866
HDD - Seagate Barracuda 1TB 3.5" 7200RPM
Case - NZXT S340 (Black) ATX Mid Tower Case
PSU - Corsair CX 500W 80+B
her motherboard lists her memory slots as 4231
she has tried the following combinations:
1 works
2 works
1+2 no
3+4 no
1+3 no
2+4 no
3 no
4 no
so unless she has single channel in slots 1 or 2 the pc just starts then turns off instantly.
I asked her to enter bios with 1 stick in to try and enable xmp ( my housemate suggested it, i was oblivious) . Im not really an expert by any means so any help would be much appreciated, i dont know if im missing something obvious or if its just simply a motherboard fault.