New build shutting down completely after 60 - 90 mins of Starfield

Bluey71

Bluey71

Bluey71

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As the title says really, the shut down is just as though a switch has been thrown. Is there a way I can log why this is happening?
All the drivers have been updated etc. The build went well, with no major issues that I am aware of.

My kit -

CPU - AMD Ryzen 7 7800X3D
CPU Cooler - be quiet Dark Rock pro 4
M/board - AUSU TUF Gaming B650-Plus WIFI ATX
Memory - Kingston FURY Beast 32gb (2 X 16gb)
Storage - WD Black SN850X 2TB
GFX Card - Asus Gaming TUF OC GeForce RTX 4070 Ti 12GB
PSU - Corsair RM750X W 80+

Any help much appreciated, Bluey.
 
Starfield is a pretty heavy game on cpu and gpu, i also had a few stutdowns when it first released, i had to adjust my fans on my radiators to account for the extra heat load.
it sounds like you may have a similar issue, does the game suddenly feel laggy or act weird before your pc shuts off?, if so that could indicate throttling due to high temps.

for context a 7800x3d should run happily around the 80-90c region in most games and thats totally normal for am5, gpu wise you should be ok with temps under load in the mid 70's at a guess it could be lower and if so thats excellent.

hwinfo 64 and even gpu-z are good tools to run just to see what temps your getting too, run the game for around 45mins to see and report back.
 
like @wookiee87 says i be monitoring temps.

the dark pro 4 is not a good cooler, It's an older cooler and the fans are very sub standard for modern CPU's it can get over run very fast.
on top of that the 7800x3d is a hot running(by design) CPU.

What case are you running and what fan set up
 
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Wing-Man said:
the dark pro 4 is not a good cooler, It's an older cooler and the fans are very sub standard for modern CPU's it can get over run very fast.
on top of that the 7800x3d is a hot running(by design) CPU.
Click to expand...

I can't see it being the problem here - it is perfectly adequate, though its advantage is in lower noise levels over all out cooling performance, it shouldn't be causing issues here but upgrading the fans will significantly improve its performance at the cost of noise if necessary.
 
Rroff said:
I can't see it being the problem here - it is perfectly adequate, though its advantage is in lower noise levels over all out cooling performance, it shouldn't be causing issues here but upgrading the fans will significantly improve its performance at the cost of noise if necessary.
Click to expand...

we are seeing it more and more with this cooler, and very old and just not made with the new CPU design in mind.
changing fans dose 100% help, but if the OP as the stock fans even at 100% it can be over run very fast

when this cooler came out CPU's like the 6700k was king, now the TDP and heat spot's are massively different.

Pro 4 one of the worst cooler on newer cooler
www.youtube.com

be quiet! Dark Rock Elite & Pro 5 Review - Air Cooling gets Complicated

In this be quiet! Dark Rock Pro 5 and Dark Rock Elite review we talk about cooling performance on modern CPUs on the AM5 and LGA1700 platforms. One of the m...
www.youtube.com www.youtube.com
 
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Wing-Man said:
we are seeing it more and more with this cooler, and very old and just not made with the new CPU design in mind.
changing fans dose 100% help, but if the OP as the stock fans even at 100% it can be over run very fast

when this cooler came out CPU's like the 6700k was king, now the TDP and heat spot's are massively different.
Click to expand...

I have one paired with a 14700K as I like a quiet setup, for single threaded and gaming uses it copes fine (60-70C with cores at 6GHz), even most multi-threaded workloads it is OK, for extreme multi-threaded stress tests performance drops off 0.5-1% compared to stock clocks once the cooler saturates. It might not be the cream of the crop performance wise now but it is still adequate - should not be causing problems like this.
 
Rroff said:
I have one paired with a 14700K as I like a quiet setup, for single threaded and gaming uses it copes fine (60-70C with cores at 6GHz), even most multi-threaded workloads it is OK, for extreme multi-threaded stress tests performance drops off 0.5-1% compared to stock clocks once the cooler saturates. It might not be the cream of the crop performance wise now but it is still adequate - should not be causing problems like this.
Click to expand...

watch the video i linked
 
Wing-Man said:
watch the video i linked
Click to expand...

I've seen the video before. I know the cooler's limitations, but it is still good enough it should not be causing thermal linked shutdowns in games with a 7800X3D which is a relatively low TDP part compared to some of the other CPUs.

EDIT: What I would say is make sure the cooler is setup properly with the fan responding to CPU temperature in the BIOS, if it isn't spinning up or responding to case temps, etc. it will be overwhelmed.
 
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Rroff said:
EDIT: What I would say is make sure the cooler is setup properly with the fan responding to CPU temperature in the BIOS, if it isn't spinning up or responding to case temps, etc. it will be overwhelmed.
Click to expand...

case and case fans too, having a bad case setup can kill the bast coolers
 
Check event viewer. If Kernel power 41 error or similar it maybe your PSU is not enough. Starfield was black screening freezing for me often, sometimes 30mins playing or 2 hours plus. Cyberpunk not so much. I was using a 850w evga t2 with 8700k and 6900xt. Ive now got a 1300w and not had a issue since install.

Might not be your issue but something to look out for.
 
Thank you everybody for your input. I have done some testing as requested using a monitoring program. The initial result was CPU package of 89.2 which was in red.
I then went into the bios and noticed CPU fan speed/performance was set to standard, I'm pretty sure I had set it to a higher rating previously.
So now it is set to that higher rating and the last test showed 82. So much cooler.
 
Bluey71 said:
Thank you everybody for your input. I have done some testing as requested using a monitoring program. The initial result was CPU package of 89.2 which was in red.
I then went into the bios and noticed CPU fan speed/performance was set to standard, I'm pretty sure I had set it to a higher rating previously.
So now it is set to that higher rating and the last test showed 82. So much cooler.
Click to expand...
If you want to try for low temps/power, enable ECO 65W in the BIOS. You will lose some of all-core performance, but single-core performance should be about the same. I get ~70C for single-core (100%) and ~45C all-core (100%).
 
FredFlint said:
If you want to try for low temps/power, enable ECO 65W in the BIOS. You will lose some of all-core performance, but single-core performance should be about the same. I get ~70C for single-core (100%) and ~45C all-core (100%).
Click to expand...

this. I run mine in ECO 65W (5900X) and temps during Counter Strike (not crazy demanding I know ) im around the mid 40's for the CPU!
 
sg0 said:
Check event viewer. If Kernel power 41 error or similar it maybe your PSU is not enough. Starfield was black screening freezing for me often, sometimes 30mins playing or 2 hours plus. Cyberpunk not so much. I was using a 850w evga t2 with 8700k and 6900xt. Ive now got a 1300w and not had a issue since install.

Might not be your issue but something to look out for.
Click to expand...
I agree. Modern CPU's tend to throttle down when approaching TJmax. Complete shutdown/Instant power of tend to be power related, something like a transient spike taking you over the power limit or a memory issue, either faulty or not enough voltage etc.

I'd be double checking the PSU first even though on paper it should be adequate.
 
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When I went from a 3900x to a 7900x I noticed a difference in cooling performance, with my Dark Rock Pro 4 and I ending up swapping it for the Arctic Cooler AIO. I remember watching a YouTube about it, and it being because of the CPU layout and the poor fans on the cooler. It was one of the reason I went for the Arctic Cooler AIO, as it sits slightly off set on the AM5 CPU for better cooling.

I just remember, it did make a difference to my CPU performance once I made the swap.
 
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w00dy85 said:
and the poor fans on the cooler.
Click to expand...

The fans on the cooler are optimised around performance at a certain (low) noise level - you can get much better performance at a higher noise level with other fans but you can't just turn other fans down to the same low noise level and necessarily get the same performance.

If you swap out the fans on the Dark Rock Pro 4 for higher performance ones you can decrease the load temperature by 5+C at the expense of more noise, the stock fans will struggle under heavy multi-thread use with newer high wattage CPUs but will still handle most gaming workloads fine.
 
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