New build won't boot windows or Ubuntu

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15 Feb 2022
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Bristol UK
Gigabyte B550 AORUS Elite V2 ATX Motherboard
Kingston FURY Beast 32GB (2 x 16GB) 3200MHz DDR4 RAM - Black
AMD Ryzen 9 5900X Processor (12C/24T,)
Phantek P400a case
BeQuiet! pure power 11 600W CM PSU/Power Supply
WD Black SN850 500GB M.2 PCIe 4.0 NVMe SSD
BeQuiet! Dark Rock Pro 4 Air Cooler
Gigabyte geforce gt 1030 2gb ddr5
Noctua NT-H2 3.5g, Pro-Grade Thermal Compound Paste incl.

So I got the above components as I have decided to go back to a PC as Apple and mac OS is just going down the drain and ran into a few problems.

After putting everything together and making a boot drive on my old mac I tried to install windows without any success, I would select the boot drive and first it would just give me the spinning dots under the motherboard logo, so I updated to the latest bios and that seem to get me one step further but then got a strange text on the screen then windows would blue screen.

After each time I would need to reset the CMOS by taking out the battery and power cord, it would some times take several attempts to get going again, I had a wired keyboard with backlight connected and sometimes it would just hang and backlight would go out.

I tried several different ways to boot, via USB, on different sticks, I even put windows on a 240gb SATA SSD and tried booting from the SATA bus, all had the same problem.

Also could not get the qflash working at all but it shipped with BIOS f13 and I updated to f14 after a few attempts at windows

I also tried to boot a copy of Ubuntu and the same thing happened, I could select the boot drive and reset and then the first option would come up(ubunto, safe graphics mode etc) but would not go anywhere and just blank black screen.

Been doing my nut in for the best part of three days.

I have sent the mobo back and will receive a MSI B550 Gaming Edge tomorrow.

I just want to check if I am doing something wrong here, I think all of my stuff compatible and all showed in the BIOS except for the graphics card but I could view the BIOS so card must have worked(can't remember how this stuff works as it's been 15 years since my last build).

Thanks
 
And the headache continues with this board(MSI B550 gaming edge).

Hooked every thing up and it powers on but I get no picture, I did the BIOS flash and still nothing tried just one stick of RAM in both slots, reset the CMOS by taking out the battery, tried the HDMI on the board and swapped the position of the graphics card.

The set of LED's have the GPU light come on for a short while but then goes off.

I really don't know what to do know and i can't keep swapping componets endlessly, i really don't have enought money to but any thing else.

I did read this and have got some different ram on the way but the MSI site lists the fury RAM as compatible.

https://www.reddit.com/r/MSI_Gaming/comments/hkcocc/b550_gaming_pro_no_video_out/

At this rate i might have to go back to my mac :(

I really want to get this up and running as I am tired of mac OS.

https://youtu.be/hynKSbDvm34



Any help appretiated.
 
tonys said:
You won't get a signal from the motherboard hdmi as the cpu doesn't have graphics. Have you checked the cpu for bent pins or thermal paste on the pins? I know that some gpu's need a firmware update or a setting in the bios to get the card to show anything, just can't remember what is was.
Click to expand...

I was extra careful putting CPU into socket and defo no bent pins or paste, it slotted in real easy and did not need to be forced in any way, no error light for CPU so guessing it is ok.

If the GPU needs a firmware update i don't know how the hell i am going to get this done with taking it to a shop to be bent over.
 
mickyflinn said:
Gt 1030 won't need a firmware update.


Try the gpu on the lower slot on the motherboard and maybe a diffrent cable.

Do you have a spare gpu to try or borrow one from a friend.
Click to expand...

Tried a different cable(xbox series x) and other PCIE slot.

Friends, what are they?

If i should get an old and cheap card from ebay or gumtree etc what would you think would work, not after blistering performance but just enough to get it going.

Funny as this thread says the guy had it working with a 1030 but don't know if it is the one he started with like me.

https://forum-en.msi.com/index.php?threads/i-cant-access-my-bios-mpg-b550-gaming-edge.364604/
 
The aorus board is on it's way back because it had so many problems and would not even begin to load windows.

pc-guy said:
Why did you do a bios flash without having he system boot up and knowing your components working? B550 factory bios is zen3 ready.
Click to expand...

It seemed like the logical thing to do and went ok as far as i can tell, it cycled through the light sequence and the board is the same as it was before that so i don't think the board is shot but obvioulsy one or more of my components is not working and as far as i can tell it is the graphics card, i can't do any thing with the board if i can't get the screen working, the problem will be the same on another board.
 
mickyflinn said:
I'm not fully convinced its the gpu as you was getting display with the Gigabyte motherboard, could you fully acess the bios on the Gigabyte board ?

Do you still have the Gigabyte motherboard and is the 1030 new ?
Click to expand...

Yes i could, i still have the board as the well known company(don't know if i can say their name here wthout getting into trouble) have not collected it today.

The RAM was visable on the gigabyte board.

I have some generic crucial RAM coming tomorrow but hope that comes before the board goes so i can test it.

And yes the 1030 is new. It is the gigabyte geforce gt 1030 version.
 
Yea it is funny, took a vid of the sequnce and the order is

cpu red solid for 15 seconds

dram yellow flash

vga solid red for 5 seconds

boot on solid.

the boot light goes out when boot drive in usb slot.

Going to see if that means anything.
 
So the RAM turned up and i ge thte same problem so took the cpu out and took some pic, not bent pins but the are a couple of pins that look a bit out of place, thre pins look like the are connected together, top right ahnd corner, ten pins from the top and two pins from the right ahand side inwards.

IMG-20220216-135503.jpg

https://i.postimg.cc/sxPKt0rm/IMG-20220216-135503.jpg

I don't know if this corretct or not.
 
Journey said:
Probably the former, was the box new and sealed when you received it? AMD will take longer but they will collet it for you, not sure if the retailer will do that. Depends how much of a hurry you are in.
Click to expand...
Yes was new and in sealed box. Will give amazon a call and see how long they will take and then see how long AMD will take and make a choice.
The amazon route, i would drop it off at collection point and they have preet good turn around but may take a few days to get refund and do not have £450 spare to get one inbetween, so will most likely have to wait a week or so.
 
TrojanWhore said:
Did Amazon ship you another as a replacement for the previous one, or have you just bought another?

The one in the photo you uploaded looked very 'not-right' (as in it looked like several pins were shorted with paste or similar, plus one not centered on the pad)

Hope it all goes smoothly when the new chip arrives!
Click to expand...

I filled a return request this afternoon and dropped it into royal mail at about 18.45pm and an hour later amazon gave me a refund and I bought another strait away.

The paste was from me taking the cpu off the first time but it did exactly the same on the second and third fit, there was paste on the edge but not on the bottom of the pins but as you can see the problem was most likely the fused pins. I found a couple of pics of other fused pins and they said it is manufacturing fault/quality control issue, either way the new one should be here tomorrow so will let you know how it goes.
 
So the new CPU turned up(no bent or fused pins) and it has sorted the problem, well kind of, i can still get nothing out of the MSI B550 gaming edge board, LED's do the same thing but the aorus board now works, will load the windows loading screen and will go through the options until the last one and the it says windows can't complete the operation and have to start again, will try a differnt and newly formated drive later.

When i tried ubuntu it sadi disk error so just for fun i pulled a Sata SSD from my old mac pro and hooked it to the SATA bus and bam we have life and an operating system, this is being typed from it now.

Still a few probelms to iron out but at least we have life, I should be able to fix or workaround this.
 
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