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Surprise-Mother · 21 Apr 2017 at 17:04

Around 3 months ago i built my PC

7700K
MSI M5 GAMING Z270
16GB AXEXIR Memory
980Ti Strix

I thought my ISP was playing up getting LAG SPIKES but it appears it's my PC semi freezing like my game is never affected but my PING just spikes to like 10k

Habakkuk · 21 Apr 2017 at 17:16

What power supply and wattage do you have?

Surprise-Mother · 21 Apr 2017 at 17:18

SuperFlower Gold rated 750W.

Never had this issue before people have said the killer network card in these boards are a bit suspect?

bagleyboy · 21 Apr 2017 at 22:17

All drivers up to date? Including the driver for the Killer network card? Could be RAM also.

Plec · 21 Apr 2017 at 22:37

Where did you get the drivers for the Killer NIC - from MSI or direct from Killer?

If you got them from MSI try uninstalling them and installing the latest drivers direct from Killer.

Surprise-Mother · 29 Apr 2017 at 15:52

I've tried that Plec no luck

Plec · 29 Apr 2017 at 16:07

Did you experience the problems straight after the PC was built?

i.e. did you ever have problems similar to this, at anytime, on your previous system or is it a totally unique problem associated to this build?

Surprise-Mother · 29 Apr 2017 at 19:04

I didn't notice seems to be sporadic to be honest,

Just uninstalled and got the drivers direct from Killer haven't had an issue since but it's early days.

Surprise-Mother · 29 Apr 2017 at 20:36

It would appear the problem still persists?

It's soooo strange like my game still runs fine my whole system is fine yet, web pages and games just have a spike.

So for example i'm playing PUBG currently I can be running forward for 10 seconds then all of a sudden ping back because I wasn't actually running due to the spike.

Quartz · 29 Apr 2017 at 21:06

You're using a Killer NIC? Try another NIC. Or at least disable the Killer stuff. Have you tried another network cable?

Surprise-Mother · 29 Apr 2017 at 21:34

It's the only NIC that's on the board

I don't have another PCI-Nic to try.

Plec · 29 Apr 2017 at 21:40

Plec said:
Did you experience the problems straight after the PC was built?

i.e. did you ever have problems similar to this, at anytime, on your previous system or is it a totally unique problem associated to this build?

Surprise-Mother said:
I didn't notice seems to be sporadic to be honest,

If you didn't have the problem before then the Killer NIC is looking to be the strongest culprit. They're notorious i'm afraid.

Surprise-Mother said:
Just uninstalled and got the drivers direct from Killer haven't had an issue since but it's early days.

It is too early to tell but this has been known to work - unfortunately if it doesn't you would be wise to beg borrow or steal another NIC to try.

Surprise-Mother · 29 Apr 2017 at 21:48

Well it would appear I need to start an RMA with OCUK to send this Mobo back?

Plec · 29 Apr 2017 at 22:24

If you're positive it's the NIC then yes.

But the only conclusive way to do that would be to try another NIC - as you seemed a little unsure about whether you had the problem before this build?

Surprise-Mother said:
I didn't notice seems to be sporadic to be honest,

But if you didn't - then everything so far seems to point towards the Killer NIC.

Surprise-Mother · 29 Apr 2017 at 23:10

When I first built the PC I never had these issues, only maybe 3 months down the line?

Joshct · 3 May 2017 at 17:21

Do you have another PC / Laptop?

If so you could do a continuous ping and compare I guess? Something like: Ping 8.8.8.8 >> c:\pingtest.txt -t

If one machine is getting spikes the whole time and the other isn't it might narrow it down.

lude1962 · 3 May 2017 at 23:52

theres 2 killer drivers, you used this one. Killer Network Driver (driver only)?

Surprise-Mother · 6 May 2017 at 18:13

Joshct said:
Do you have another PC / Laptop?

If so you could do a continuous ping and compare I guess? Something like: Ping 8.8.8.8 >> c:\pingtest.txt -t

If one machine is getting spikes the whole time and the other isn't it might narrow it down.

I've done this however the spikes don't affect latency pings which is seriously weird.

Because my connection to the Game servers are all over place and ventrilo is spiking to 5k-20k ping when these things happen,

Quartz · 7 May 2017 at 12:17

Joshct said:
If so you could do a continuous ping and compare I guess? Something like: Ping 8.8.8.8 >> c:\pingtest.txt -t

That should be

Ping 8.8.8.8 -t >> c:\pingtest.txt

implosiveturnip · 9 May 2017 at 17:21

Is there any specific software, like a traffic manager or something the has been installed along side your NIC drivers? I think asus has one called "game first", and asrock have "xfastlan" or some shizzle. I think Killer also have some such software - I have always found these to be problematic bloatware and if you have anything along those lines installed, get rid.