Right, someone along the line here is being daft. But I cant figure this one out.
Gave the boss my old BB (BB 9780) He was currently using an old curve device with a work SIM which is BES enabled. He has been happily using BES on this for ages. No issues.
Factory wiped the 9780. Inserted the work sim. Starts up fine. Can make and recieve calls, can browse the web. GPRS is in uppercase.
Go to Enterprise activation, I enter the email address and enter the new activation password given by IT. Then all it proceeds to do is say 'Contacting Server' for about 10 minutes, then errors out.
The email account IS processing the .DAT file and there are no mail rules setup.
IT Support have removed the account from BES, left it for 4 hours, then re-added it but this has made NO difference.
Im stumped.
Am I right in saying the device pin no longer needs to be manually added to BES? Im sure years ago thats what you had to do....
Gave the boss my old BB (BB 9780) He was currently using an old curve device with a work SIM which is BES enabled. He has been happily using BES on this for ages. No issues.
Factory wiped the 9780. Inserted the work sim. Starts up fine. Can make and recieve calls, can browse the web. GPRS is in uppercase.
Go to Enterprise activation, I enter the email address and enter the new activation password given by IT. Then all it proceeds to do is say 'Contacting Server' for about 10 minutes, then errors out.
The email account IS processing the .DAT file and there are no mail rules setup.
IT Support have removed the account from BES, left it for 4 hours, then re-added it but this has made NO difference.
Im stumped.
Am I right in saying the device pin no longer needs to be manually added to BES? Im sure years ago thats what you had to do....