I’ve had delays with installations in the past so in an attempt to avoid any issues, I booked broadband setup 2 months in advance. There’s already a fibre line here.
Its now move in day, no router to be seen. I phoned Plusnet and theyve advised of an error creating the account on their side, that they would credit me some money but that now i would need to wait until the end of the month to get the internet setup.
This is not good, ive just had an outbreak of covid at the office so everyone is back to remote working.
My question is, are there any providers or means of me getting a super quick, almost emergency installation of broadband?
These companies baffle me, send me a box with a router next day delivery and flick a switch at an exchange, surely its that simple?
Its now move in day, no router to be seen. I phoned Plusnet and theyve advised of an error creating the account on their side, that they would credit me some money but that now i would need to wait until the end of the month to get the internet setup.
This is not good, ive just had an outbreak of covid at the office so everyone is back to remote working.
My question is, are there any providers or means of me getting a super quick, almost emergency installation of broadband?
These companies baffle me, send me a box with a router next day delivery and flick a switch at an exchange, surely its that simple?