New HSBC online banking system, ok with Firefox?

Scam · 11 Sep 2007 at 14:58

As title. My online banking layout changed to the new one a few days ago. I'm trying to pay off my credit card but keep getting kicked out whenever i try to do anything on the 'make a payment' screen. I get a server error :confused:

Anyone else having problems with it? Or is it just at the moment?

Scam · 11 Sep 2007 at 15:53

jdickerson said:
It works fine here - I'd give them a call?

You would? I dont think talking to a chappy in India who has to read from a script would be much use!

It's still not working in FF for me, and i am fully updated. I dont like using IE because i dont keep it updated. I dont see why they would move to a new system that doesnt work in FF, when the old one did. But then again, bank are completely useless so it wouldnt surprise me. Bah.

Scam · 11 Sep 2007 at 16:08

mulpsmebeauty said:
You don't have the 'no script' addon blocking something by any chance?

Nah i've got no addons installed apart from EXIF viewer. I've got Java/JS on and everything. FF 2.0.0.6 btw.

It just worked fine in IE. HSBC continue to impress me with their complete and utter incompetence. :rolleyes:

Scam · 11 Sep 2007 at 16:46

jdickerson said:
To be fair, it is you.....

Well that's no fun is it?

Their old system worked fine so they've obviously changed something!

Scam · 11 Sep 2007 at 17:10

jdickerson said:
Oh yes.. Blame them why don't you!

I will. They're providing me a service that currently doesnt work properly. I havent changed anything my end, they have and as a result it stopped working. I'm quite happy to blame them.

Scam · 11 Sep 2007 at 18:25

Richdog said:
So it's working for everyone else who uses firefox perfectly fine but not for you only, and yet it's their fault? More like it's your system config.

I have a vanilla install of the latest version of FF, Java and everything updated. It worked fine and then they changed it. Wahey now it doesnt work. Sorry but its not my fault

Did everyone who says it works on FF actually go through to try and make a payment from their current account? I can get as far as selecting HSBC Mastercard from the list (bills and organisations, first screen) then when i hit continue it dies. It's very odd.