New ISP - Olilo

michty_me

michty_me

michty_me

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Joined
19 Apr 2012
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Has anyone been involved with the beta signup for Olilo? It appears they are aiming for gamers, Home lab enthusiasts etc. I had a brief discussion with them on my area and they do have some beta customers in NE Scotland who are getting approx 12ms pings to the PoP in north London.

Unfortunately, Most of the benefits will be if you are able to get Cityfibre in your area which is unavailable for me currently but I am getting OR installed in the town currently so may be an option still.
It looks like they offer the following:

1 month contract (For Cityfibre)
Static IP /29 IP Block
Full dual stack IPv6 default
DHCP
No CGNAT
BGP/BYOIP Support
No throttling or fair usage totally unlimited
Up to 5G symmetric speeds
Realtime monitoring of the connection
 
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It's the guy who ran Yayzi so I'd be wary about using them for anything important (e.g. my ability to work from home) until they've explained what they've learned from that
 
Caged said:
It's the guy who ran Yayzi so I'd be wary about using them for anything important (e.g. my ability to work from home) until they've explained what they've learned from that
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I wasn't aware of that. I was curious about the background of them and how they became Olilo. There were a few comments on a reddit thread I found mentioning Yayzi but it wasn't elaborated on. I guess the one month contract could be enticing for trial.
 
I just don't consider buying internet access from a place as being part of a community, I want to pay them money each month and have nothing to do with them otherwise. The first time I got "oh the information about that was in the Discord" as a response to a question I'd be off.
 
Heya All,

Firstly hi, I'm Aydan the COO and Co-Founder of Olilo. Just thought I would jump in here to clear some things up for you :)

Discord is not the only way to contact us, we push discord because its more live chat than email would be. The community behind our discord is great as most issues do seem to be resolved by a simple fix.

As for the ex Yayzi part this has been explained by Liam himself here - https://terminal.olilo.co.uk/threads/liam-mulryan-yayzi-olilo-whats-the-sitch-thread.20/

We offer 30 day contracts on CityFibre as they have allowed us to be on 30 day terms with them. We are pushing to get 30 days on openreach but it takes a little bit more time.

Any questions do feel free to ask and I will do my best to answer for you!
 
Olilo-Aydan said:
Any questions do feel free to ask and I will do my best to answer for you!
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I've approved your post but please remember to limit your replies to answering questions because using the forums for business promotion is not allowed. As long as you're answering queries and not specifically promoting your ISP, you'll be fine. Keep it factual please.
 
Feek said:
I've approved your post but please remember to limit your replies to answering questions because using the forums for business promotion is not allowed. As long as you're answering queries and not specifically promoting your ISP, you'll be fine. Keep it factual please.
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Works for me :)
 
Olilo-Aydan said:
Heya All,

Firstly hi, I'm Aydan the COO and Co-Founder of Olilo. Just thought I would jump in here to clear some things up for you :)

Discord is not the only way to contact us, we push discord because its more live chat than email would be. The community behind our discord is great as most issues do seem to be resolved by a simple fix.

As for the ex Yayzi part this has been explained by Liam himself here - https://terminal.olilo.co.uk/threads/liam-mulryan-yayzi-olilo-whats-the-sitch-thread.20/

We offer 30 day contracts on CityFibre as they have allowed us to be on 30 day terms with them. We are pushing to get 30 days on openreach but it takes a little bit more time.

Any questions do feel free to ask and I will do my best to answer for you!
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I've just read the link regarding the ex-yayzi explanation so out of interest, What is going to be done differently to mitigate the same outcome if/when you become a bigger ISP? What's in place to prevent a re-occurrence? From my understanding (Could be wrong) that Olilo want to keep a basic staff level?
 
michty_me said:
I've just read the link regarding the ex-yayzi explanation so out of interest, What is going to be done differently to mitigate the same outcome if/when you become a bigger ISP? What's in place to prevent a re-occurrence? From my understanding (Could be wrong) that Olilo want to keep a basic staff level?
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I can't speak precisely for what went wrong at Yayzi, but I can say we've started off with a small but dedicated team. Everyone is a techy and has a core interest in the business. We've made sure to get people who are specialised in specific areas and ensuring they stick to that area to make it shine (a Software Engineer, a Network Engineer, a Support Specialist and Marketing Expert) and ensuring no one is a single point of failure. Yes we're a small team, but by making sure everyone is at some level a professional and can cover for each other, we're hoping to go from strength to strength (which I believe we already have) rather than starting out with weakness we need to fix/cover/improve.
 
michty_me said:
some beta customers in NE Scotland who are getting approx 12ms pings to the PoP in north London.
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AFAIK any decent ISP should do those number. I live just north of Edinburgh and I've seen 10ms pings to London on a basic TalkTalk service. 12ms would be the bare minimum I would expect an ISP wanting £46 a month.

Not to start anything and maybe I'm missing something here but all the marketing is based around "for homelabs" and "for enthusiasts". Look at this when you click technical details:

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They don't even advertise 1500 MTU when last time I checked, Openreach allows baby jumbo frames. I would think a homelab/enthusiast would want to delve into enabling such a feature to squeeze out performance but they don't even advertise it? Do they even know what they are selling? They clearly know 1500 MTU is a thing because the CityFibre packages state it so what gives?

It's also puzzling to me to offer some form of latency guarantee (< 15ms)... what happens if I go to 16ms? Do I get out of contract for free? Nothing is explained about this. You know thinking about it a good USP could have been showing guaranteed latency under load of say no more than 10ms with bufferbloat test results via waveform. No mainstream ISP does/cares about that. That's how you bring in the gamers. Get marketing on it like "Ever playing online while your flat mate downloads that naughty stuff at max speed? Don't worry about it with Olilo we got you with stable pings at any time so you can beat enemies in the game while he... beats something else"... heck maybe that 1.4% Marketing budget should go to me!
 
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