New ISP, slow connection, what to do next?

Don
Joined
23 Oct 2005
Posts
44,452
Location
North Yorkshire
Hi All,

After some advice. I cancelled my subscription with Sky broadband after a year with them, slow connection and an unreliable connection were my reasons. I'm in an area where our exchange is yet to be upgraded so the best package I can go for is 8mb.

I opted for o2 Internet after some decent reviews and I get two months free and a reduced rate for havign an o2 mobile contract.

Anyway, after a month with them I have found them just to be as poor as Sky in terms of speed, especially gaming wise I see a large amount of lag.

The router I am using is a Netgear DG834GT (I was advised not to use the o2 jobby that came with the package)

The router displays the following as my connection "speed", hope this can help.

mod.jpg


mod2.jpg


At first I thought on my Xbox 360 it might be wireless that was causing lag so I used a network cable for connection and no improvements.

Just pinging www.localwebsite.com I get an average of around 170ms reply, I was told it should be around 50ms?!

Not sure what to do next, first thing is to rule out that this might just be the best I can hope for? If not, what can o2 do? And lastly is there anything I can at home, try the o2 router for example, change microfilters etc etc?

Any help greatly appreciated.
 
So they are worse than the other 8mb ISP's, Sky, BT, etc? The reason? They haven't been any better than Sky but not worse neither which leads me to believe this is the best I can do for where I live.
 
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