New liquid CPU Cooler, damp out of the box

bloodiedathame · 6 Apr 2016 at 20:31

Ordered an ID-Cooling Frostflow 240L from the bay after reading good reviews, delivered from HK when there was 20% off everything. It arrived very quickly, but on opening up the box tonight, in the bag containing the pump there is a fair amount of moisture, and the tubes feel damp to the touch.

Is there any way I can test the pump before installing? What would you do?

stulid · 6 Apr 2016 at 20:53

I would not use it, sounds like to o rings have failed.

Mariusz · 6 Apr 2016 at 21:25

As above I wouldn't risk using it, your pc is too valuable. Send it back for a refund.

bloodiedathame · 6 Apr 2016 at 21:45

Worth running it overnight away from the system (short PSU trick and connect to fan hub)?

Borealis · 6 Apr 2016 at 21:54

If it feels damp and there's actually moisture in the bag, then it sounds like something's leaked. Personally, I wouldn't risk it.

stulid · 6 Apr 2016 at 21:55

AiiR · 6 Apr 2016 at 23:12

ID-Cooling? Never heard of, would not use.

When you cheap out with liquids inside your computer, thats when problems occur. Looking at their site, a lot of it is Chinese. Are they going to be reliable enough to step in and compensate you should this thing spring a leak and ruin your hardware?

Get a decent cooler from a reputable brand, the extra money will save you on future headaches if things go pear shaped..

andicole0 · 6 Apr 2016 at 23:24

AiiR said:
ID-Cooling? Never heard of, would not use.

SNIP

If it has leaked send it back they should be sealed.

Blimey just checked, you can get cheaper ones from OCUK which will be quality.
Andi.

bloodiedathame · 7 Apr 2016 at 00:26

It reviewed very well. Took a punt for £52 delivered, but will send back via ebay. Was slightly concerned about putting an unknown brand and I'm kinda glad that it let me down at this point rather than in my rig. H100 on it's way. Cheers all.

bloodiedathame · 7 Apr 2016 at 11:11

Quick update, I've got it running off (and outside) an old PC at work. Doesn't seem like there are any leaks from what I tell. Will leave running today and report back but looks like it's ok. Could have just been condensation in the bag...

For more info: http://www.tomshardware.com/reviews...-2.html?_ga=1.180842535.1096367540.1442576050

wildman · 7 Apr 2016 at 15:56

personally I think you are taking an unnecessary risk. I never did understand why people fork out fortunes on most part and then when it comes to things like cooling and PSU's go cheap and wonder why their rig just cuaght fire / exploded etc.........

Send it back and get one from 1. A reputable retailer and 2. a known and trusted manufacturer.

Will check back in 3 months time when this turns into a "my cooler leaked and set fire to my house thread"

K1LLSW1TCH · 7 Apr 2016 at 16:40

If it came all the way from China/HK then it probably is just condensation but for £50 you can get one from a reputable manufacturer which is what I would've done in the first place.

bloodiedathame · 12 Apr 2016 at 10:15

I've got to say, ID-Cooling's customer services were excellent, spoke to them on Facebook and through ebay sorting out a refund. They offered to send me another unit but I'd already purchased the H110 as I needed to get my machine up and running. The return states that I can keep it, though I offered to send it back. I'm tempted to test it out over a long period of time on a non-essential cheap machine.