new pc from OC crashes

Pal299 · 16 Dec 2018 at 16:01

hi all got a pc with Vega 64 the psu is 600w and it crashes when under load any ideas. Have updated all drivers new install of windows.

Moley · 16 Dec 2018 at 16:07

Phone support and speak to them first - seriously they may be able to guide you on tweaks or tests and failing that will tell you how to return for repair/replacement.

Nibbles · 17 Dec 2018 at 12:18

I just built a new PC with a Gigabyte VEGA 64 - My PC would black screen and lock up under stress. What fixed mine was - In Wattman (Radeon Settings), Set the profile to "Custom" then manually adjust the fan curve (I put something like 40deg = 40% speed, 50deg = 50% speed etc. - you can fine tune it later) also put the power limit up between 25-50%. At stock settings the fans will only go to 50% of their potential speed. For my card the memory was overheating and the fans at 50% could only do so much. Since changing this I haven't had any major issues apart from the odd flicker when the v-sync / freesync settings are fudged because of my own doing.

Hope that helps - Mine needed a complete fresh driver install as the temp sensors were randomly spiking to like 3000 degrees!

Pal299 · 17 Dec 2018 at 21:49

Thanks will give it a go

mxttie · 18 Dec 2018 at 12:11

Do you guys mind elaborating on the issue? I have a very similar problem from the sound of things but I just want to know for certain if its the same. My issue is that I hear fan speeds increase massively, then my display is lost but audio is maintained for about 20 seconds after and then all audio is lost. The only way that I can actually get a response is a hard reset. The Event Viewer also has no record of a error.