new ram help needed faulty slot

clayer · 5 Jan 2015 at 14:59

hi, i require some help just completed a new watercooled rebuild upon set up i used to have 16gb ram 4 slots i now have only 12gb showing i have just replaced ram 4 new sticks kingston hyper savage 2400 still showing 12gb it seems i have damaged 1 of my slots currently using slots 1,3 6,8 im thinking its slot 3 i may have damaged as i had a tight fit to insert old ram after wc i wish to keep rampage iv be board is it ok for me to use slots 2,4 5,7 or is this not an option.
thanks

clayer · 5 Jan 2015 at 15:30

new ram faulty slot help needed

hi, i require some help just completed a new watercooled rebuild upon set up i used to have 16gb ram 4 slots i now have only 12gb showing i have just replaced ram 4 new sticks kingston hyper savage 2400 still showing 12gb it seems i have damaged 1 of my slots currently using slots 1,3 6,8 im thinking its slot 3 i may have damaged as i had a tight fit to insert old ram after wc i wish to keep rampage iv be board is it ok for me to use slots 2,4 5,7 or is this not an option.
thanks

wazza300 · 5 Jan 2015 at 15:42

check to see if all sticks bootup one at a time in slot 3

you might have a faulty stick? if none of them boot up then its the slot or too tight a cpu cooler/block

clayer · 5 Jan 2015 at 16:25

i had 3 slots working with 4 sticks 12gb just put in new ram still only 12gb
can only be that slot so can i use the 4 other coloured slots instead.

clayer · 5 Jan 2015 at 19:12

update

checked all slots found the slot at fault its c1 slot 8 not the 1 i thought it was in bios it is saying abnormal i have cleaned slot and checked for visible damage nothing showing.

still only showing 12gb with the 4 slots populated, shall i try the ram in the alternative slots 2,4,5,7.

wazza300 · 5 Jan 2015 at 19:16

yeah it will work but its not using quad channel mode

look in cpu-z memory tab it will say quad or dual or single

RJC · 5 Jan 2015 at 19:17

Sometimes loosening the cpu cooler slightly might help.

clayer · 5 Jan 2015 at 19:25

i have a waterblock on cpu when you say loosen how much are we talking about.

RJC · 5 Jan 2015 at 19:27

Just a very small adjustment, sometimes over tightening can course issues.

clayer · 5 Jan 2015 at 20:38

loosened off no difference tried to use the other 4 slots will not boot

totally ****ed off just spent over 2k on rebuild and stuck with a dead ram slot i give up and now lost all interest.

thanks for help.

RJC · 5 Jan 2015 at 20:39

It can be a pain, another option is to try checking the cpu socket for any bent pins.

clayer · 5 Jan 2015 at 21:19

the only option i can see is to buy 2 8gb sticks and use dual slots will i see a benefit over using 12gb in tri.