New Router - Problems already..

Soldato
Joined
29 Nov 2002
Posts
2,672
Location
Midlands. UK
Hi i have recently purchased a new router Netgear DGND3700.. which upon first inspection appears to be fantastic with a great feature set. However i am having a few wireless issues i was hoping somone will be able to help with..

I got this router specifically so my Xbox could connect via 802.11A for streaming content via Window Media Centre rig in my living room. However the 5ghz signal seems to die the moment i enter the conservatory (where the Xbox is). The B/G/N signals all seem to be good right out into the garden but the 5ghz A/N just dies as i pass through the patio doors.. Any ideas why this happens?

Another issue is my hTC Hero phone dosnt seem to be able to connet to the router. I am using AES WPA2 encryption which is supported but it just cant connect, tries over and over with no sucess. Any thoughts on this?

Finally where is the best place for the router... currnetly it at the front of the house near the BT socket and wired to my HTPC. But i am getting a very poor connection to Laptops in the garden and as mentioned 0 signal to the Xbox in the conservatory.. moving it might be a pain but ill try it if its going to help a lot.

Thanks,

Joe.
 
Last edited:
Yes moving the router to a central place would definitely help wireless signal.

The difference in performance is probably down to being dual band not dual radio, meaning one radio does both bands. Usually the radio will be better at one band than the other.
If you only need 5GHz for the XBox I'd have just gotten a 2.4GHz router and a cheaper access point that supports 802.11a and plugged it in. You could also move this further away from the router to give you better coverage.

What mode are you running in when the phone doesn't connect? the hero doesn't support 5GHz band wifi.
 
it runs 2.4 and 5ghz on two SSID, ie dual radio.. one of the routers features. but the phone wont connect to the 2.4 it dosnt even see the 5ghz as you mentioned that isnt supported.
 
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