New sky broadband customer and old router

BenJ · 2 Sep 2011 at 17:19

So sky have sent me this Sky Sagem F@ST2504 router.

I have a Netgear DGN3500 which I would much prefer to use for the gigabit capability if nothing else

I have extracted my user name and password from the sky router and entered into the netgear.

Using PPOA and, MC based vci 40

Its not connecting, im guessing some other settings need tweaking in the router, is anyone able to help please?

Matteysan · 2 Sep 2011 at 17:31

Plug the Sagem back in & check that it is not connecting with "MER"

MER is "MAC Encapsulated Routing". It uses the MAC address of the router, rather than a username/password combo to allow it onto the Sky network.

Moving to MER from PPPoA, could be seen by some as one step to preventing non-Sky routers being used on their network!

(Although MAC address spoofing may still work).

taken from skyuser forums.

Mine has recently changed from PPPoA to MER.

R088ieS86 · 2 Sep 2011 at 17:45

Mine is on MER aswell. Didn't even notice it had changed! :mad:

BenJ · 2 Sep 2011 at 18:42

Mattey1 said:
Plug the Sagem back in & check that it is not connecting with "MER"

taken from skyuser forums.

Mine has recently changed from PPPoA to MER.

Mine does say MER, whats this mean? Thats not a selection on the netgear

Tealc · 2 Sep 2011 at 18:50

Already been answered in Post 2.

If your old router doesn't support MER (RFC 1483) then you won't be able to connect.

Mine is still on PPPOA but I have DGTeam firmware so wonder if Sky could upgrade me to MER anyway as the DG384GT, at least under this firmware doesn't support MER either.

BenJ · 2 Sep 2011 at 18:54

Tealc said:
Already been answered in Post 2.

If your old router doesn't support MER (RFC 1483) then you won't be able to connect.

Mine is still on PPPOA but I have DGTeam firmware so wonder if Sky could upgrade me to MER anyway as the DG384GT, at least under this firmware doesn't support MER either.

Oh yea missed that quote. Well I will have to read into this mac spoofing, hopfully that is possible.

3dcandy · 3 Sep 2011 at 16:58

BENJ - I'm in Welshpool too and you will connect using MER. The exchange equipment is brand new and thus if your router has no MER capability then it won't connect. Also I believe that at our exchange your MAC address from your s@gem is needed to connect...
What do you need gigabit for? I have a s@agem wired into my gigabit network...