Newnet - Anyone Using them?

It's a no to "do you have any patience" anyway - waiting a bit more than 2 hours before you bump your thread might be a good idea.

This might be useful.
 
I'm thinking about moving over to them at the moment.

How long have you been with them 9761? What is their customer service dept. like?

There seems to be a lot of people moving over to them at the moment...
 
Been with them since Metronet were bought by Plusnet (as have my parents).

Does exactly what it says on the tin (no frills & no shaping).

I would definitely recommend them so long as you are aware of the PAYG nature of the service.

Both upsteam & downstream is counted as far as usage is concerned, there is no usage cap per se, but you will be charged approx £3 per 4GB that you use above the inclusive allowance (note you pay in 4GB blocks, so if you go 1 MB over you pay for the whole 4GB & it doesn't carry into the next month).

These charges are in arrears but if you know you will go over in a given month you can buy 10GB blocks in advance for slightly less. Again they don't carry over into the next month.

Ultimately not a service for people who want to download the internet, but one that seems to be have a solid business plan behing it.
 
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Ive been with them for about 6-8 months now, cannot fault them, custermer service is very good always get through and I dont think I have ever been on hold with them.
Never had any drop outs and have always answered my emails withing 2 days of them being sent. Also its a 30day contract not like the 12month ones you get.
 
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