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No CrossfireX option in Catalyst

elJarmen

elJarmen

elJarmen

Associate
Joined
21 Oct 2013
Posts
276
Hello,

I built this PC yetserday and after I booted into windows and installed 13.11 Beta 9.4, there was no option under the "Performance" tab to enable CrossfireX. I tried 13.11 B9.5 which was the same.

I tried WHQL 13.09 and 13.10 and CrossfireX works there, but they give me insane temps and instability. I obviously want to always stick to the latest Beta drivers.

MOBO: GA-Z87X-D3H
GPU: ASUS 7990
CPU: i5 4670K

This was supposed to be a "gaming" weekend since I'm officially back to gaming after 1.5 years, but AMD obviously thinks otherwise :p. I do appreciate your time trying to assist me.
 
darket said:
On my 7990 i never had a option to disable or enable crossfire, its a dual card and it works slightly differently from 2 7970's in crossfire.

Basically , it should be enabled as default and i think *maybe* having the crossfire option in ccc is a bug rather than intended .
Click to expand...

Yes but I should have added that in Heaven benchmark and in Shogun 2 game I got zero load on GPU2 (latest Beta drivers) whereas on WHQL drivers I actually see the option AND get both cores running under load.
 
Uncle Petey said:
I was unable to install it before due to win8.1 being silly about beta drivers and forgetting what it had previously allowed.
Matt passed on a link that showed how to disable driver signature enforcement and I managed to install them. CCC still had the enable xfire option when I checked.

Are you having any trouble installing 9.5?

If so, uninstall your drivers and follow this guide and then reinstall 9.5's and bingo :)
Click to expand...

No I can install 9.5 just fine, but xfire is not enabled in it. Seems to me my 7990 hates Beta drivers as any WHQL driver works just fine. You'd think it has something to do with the fix you posted but I had tried it before and still nothing.
 
Uncle Petey said:
Perhaps you can try installing an earlier version of ccc by itself over the version you get with 9.5?
Click to expand...

I'll try that in a moment.

LtMatt said:
Windows 8/8.1 is the problem im afraid. It does not affect Windows 7. If you follow the advice Petey posted it will fix it, couple with the certificate advice i mentioned earlier. If it worked for Petey it should work for you. Unless you're jinxed of course, in which case get away from me before you bring me bad luck. :p
Click to expand...

Yeah I kinda think I am. Just now I lunched Shogun 2 benchmark on 9.5 (which I had done 1 million time before) and suddenly CCC poped up and asked me if I want to enable xfire which I did but of course the benchmark froze at a black screen then PC restarted, after that... of course xfire is no longer there.

It is obviously a software issue but I can't quite get red of it.
 
Uncle Petey said:
Perhaps you can try installing an earlier version of ccc by itself over the version you get with 9.5?
Click to expand...

I installed 13.11 WHQL on top of 9.5 and it worked but again black screen and restart then it's no longer there.

I've tried every possible combination, formats, flashing bios, every possible freaking thing, I don't know what to do now, perhaps I should have stayed at the green camp tbh...
 
Uncle Petey said:
You installed only ccc? Tried uninstalling 9.5 ccc and installing 13.11 ccc by itself?
You said you disabled driver signature enforcement too didn't you?

Bit odd really... If you can install 9.5, then it should be there :confused:

Have you tried using radeon pro or CCC to set up a custom profile for Shogun 2?
Click to expand...

I couldn't deselect drivers etc when installing any new version on top of another, either the whole package or none.

Yeah the disabled driver signature trick I have already tried.

In CCC and Radeon Pro customer profiles I couldn't see an option to enable CrossfireX to the application, presumably because it is not there activated in CCC originally.

There must be some kinda software conflict here, because as I explianed before the option does sometime show (and I try to reporduce the events but magically doesn't again), and it is there on WHQL 19.09. But after the format CCC was the first thing I installed to isolate any other variables and still didn't work. So unless driver software is conflicting with the win8.1 software, which it should not since all other people are fine, this is just unimaginably bad luck.

What's also to note is that my temps on drivers that do not allow me to enable crossfireX are 56C for GPU1 and 38 for GPU2 on idle, whereas when I installed 19.09 bother were setting at ~38C :confused:
 
I just tried another 7990 and it worked flawlessly!!! My card now can't even enable crossfre even on the older WHQL drivers which initially worked. The other 7990 ran crossfire fine on both Betas and officials.

Problem is: I purchased this card from overclockers in 30th Oct (when it had the sale), and didn't install until 2 days ago when I built my whole rig together, would I be able to return it now??
 
Uncle Petey said:
Only if it really is faulty. This is a bit of an odd one tbh.
Do they perform the same in a variety of benchmarks?
Click to expand...

It is for a friend's friend so I couldn't keep it for long. Just wanted to quickly check whether my card is faulty. His card worked on Beta and official drivers. I'll write to overclockers now, hope there will be something to do.
 
The problem precisely is that the 2nd GPU shows as a disabled adapter under the primary adapter in "Information/Hardware" in CCC, not sure if this says more about the problem I'm having. I tried disabling and enabling the GPU from device manager but still nothing...
 
RMA'd and been notified the card has been sent to the manufacturer for repair/replacement, which could take up to 28 days. So much for my gaming plans during Christmas.. but what could I do, just my luck :).

Thanks for you guys who tried to help.
 
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