No delivery tomorrow?

Supermellow · 10 Sep 2012 at 21:16

Hey guys, I placed an order for a few items today at 2:14 - called back at about 5:10 to check it was going to be shipped and the gent I spoke to said it would be going out today.

I have just checked my account and it is still showing as printed in our warehouse?

I have usually received an email to confirm my DPD number by the end of the work day but didn't get one - should I assume I wouldn't recieve this tomorrow?

A bit miffed as this happened to me a few weeks back when I ordered my PSU... Maybe I'm having a have bad luck spell?

I did post it in the customer service Section but not sure if those get read out of hours?

SuperMellow.

Space Monkey · 10 Sep 2012 at 21:21

It won't be tomorrow sorry

Dave0w · 10 Sep 2012 at 21:21

If stats is printed then it's not been picked yer so will not be with you tomorrow

chippy08 · 10 Sep 2012 at 21:21

This is happening often lately

RJC · 10 Sep 2012 at 21:24

What did you order ?
Is it still in stock ?

Supermellow · 10 Sep 2012 at 21:29

Yes - all were in stock at time of ordering and it was confirmed 20 mins prior to closing that it will be shipped.

A bit annoying when you're forced to pay next day delivery and it not be shipped.

Like i said, I wouldn't mind if it was the first time but twice in a few feeks?

Supermellow · 10 Sep 2012 at 21:30

RJC said:
What did you order ?
Is it still in stock ?

Silverstone FT02
Corsair AX750 wiring in blue
D14 cooler

chippy08 · 10 Sep 2012 at 21:31

Did you take his name tell us who told you lies.

dacads · 10 Sep 2012 at 21:32

You should have posted in the Customer Service section of the forum..I'm sure OCUK will be more than happy to offer a refund of some sort

RJC · 10 Sep 2012 at 21:33

Looks like the D14 is out of stock (assuming the correct version)

http://www.overclockers.co.uk/showproduct.php?prodid=HS-011-NC

Supermellow · 10 Sep 2012 at 21:35

RJC said:
Looks like the D14 is out of stock (assuming the correct version)

http://www.overclockers.co.uk/showproduct.php?prodid=HS-011-NC

They had 2, I think, just before I ordered

Edit:

Yes thats the correct one - for the 1155 socket

RJC · 10 Sep 2012 at 21:40

Supermellow said:
They had 2, I think, just before I ordered

I come to learn if they have very low stock I see if I can look at different products as several people could have piped you to the post, the time system has done stock update they could have been sold.

(This is not Just Ocuk)

trickynickyuk · 10 Sep 2012 at 21:40

as above i just checked and it is out of stock

chippy08 · 10 Sep 2012 at 21:44

Its out of stock now but was it in stock at 2:14 this afternoon.

Supermellow · 10 Sep 2012 at 21:45

RJC said:
I come to learn if they have very low stock I see if I can look at different products as several people could have piped you to the post, the time system has done stock update they could have been sold.

(This is not Just Ocuk)

Thats fine and I understand - I just find it a little frustrating that it was confirmed to me that it was going to be shipped today just prior to the shop closing.

Ah well.... I hope they get them back in stock soon.

RJC · 10 Sep 2012 at 21:48

Supermellow said:
Thats fine and I understand - I just find it a little frustrating that it was confirmed to me that it was going to be shipped today just prior to the shop closing.

Ah well.... I hope they get them back in stock soon.

Hopefully Ocuk will let you know tomorrow via the Customer forum.

If it is that, have a look at Phanteks:

http://www.overclockers.co.uk/productlist.php?groupid=701&catid=2330&subid=2348

Supermellow · 10 Sep 2012 at 21:50

RJC said:
Hopefully Ocuk will let you know tomorrow via the Customer forum.

If it is that, have a look at Phanteks:

http://www.overclockers.co.uk/productlist.php?groupid=701&catid=2330&subid=2348

I was also thinking of the silver arrow - i've seen they come highly recommended too.

I will check the Phanteks now...

Space Monkey · 10 Sep 2012 at 21:52

Supermellow said:
Thats fine and I understand - I just find it a little frustrating that it was confirmed to me that it was going to be shipped today just prior to the shop closing.

Ah well.... I hope they get them back in stock soon.

OCUK can see which orders the stock has been allocated against, so if they checked on the phone then it's likely you had one of the 2 left, just they didn't ship it out in time, happened a few times to me lately too

Supermellow · 10 Sep 2012 at 21:59

Space Monkey said:
OCUK can see which orders the stock has been allocated against, so if they checked on the phone then it's likely you had one of the 2 left, just they didn't ship it out in time, happened a few times to me lately too

If worst comes to worst I can either swap for a Silver Arrow or see if they can ship the case and wiring with cooler to follow...