No display when waking from sleep, repeating issue across multiple PCs

Grim5 · 7 Jan 2023 at 04:51

I need to figure out why this keeps happening. After moving my mouse or press a button on a keyboard when the PC is at sleep and then the PC will turn on but no image is displayed on the monitor and then I have to do a hard reboot (hard reboot because pressing the power button on the case does not make windows shut down, I have to pull the power out). What makes this issue more complicated is that it's not consistent; sometimes an image will be displayed on the monitor and sometimes it won't.

This issue does not seem to be a single piece of hardware related because it's happening to me on multiple Windows 11 PCs and the PCs have different internal hardware.

So based on that I think the issue is either caused by:

* A Driver
* Some installed App
* Bios settings
* Windows power settings

But I don't know what to do from here to narrow down the problem.

I have noticed after checking through the windows event viewer logs that when the pc successfully turns on from sleep and I get an image on the monitor it generates logs in event viewer saying the pc power state has changed from sleep (S) to a new awake state - and all the times where it fails to start up and I get no image, I can see there is no log in event viewer showing that the PC woke up from sleep even though the fans and rgb in the case is going

Tetras · 7 Jan 2023 at 05:13

Does cycling through the monitor inputs not successfully resume?

Do they have the same brand of cables?

Any other common components?

The_Arbiter · 7 Jan 2023 at 10:02

I had a similar non consistent issue with Win10 on a I3 6100 integrated graphics use. Sleep and 'power saving monitor turning off' (poor description). Instead of the monitor staying blank i'd get what can only be described as crazy disco coloured lines like a broken GPU.

I set the sleep/monitor turn off to 1 minute as if it happened then i'd wait for that to initialise again, then it would wake perfectly again 90% of the time.

I never tried a bios change as i never saw the issue previously and just stuck an old low power GPU in. But bios or motherboard could have been the reason.

I did have an issue with wifi playing up after sleep, but messing about with motherboard and wifi card drivers fixed that, so don't think it was the bios.

I'd try the 1min sleep to see if that works. Might help give some more clues on event viewer.

throwaway4372 · 7 Jan 2023 at 10:11

May be a monitor issue. Post what monitors you have. Go to your monitor manufacturer driver page and download the driver, in device manager install the downloaded driver. Should see the monitor name in device manager rather than generic monitor.

Grim5 · 7 Jan 2023 at 10:21

throwaway4372 said:
May be a monitor issue. Post what monitors you have. Go to your monitor manufacturer driver page and download the driver, in device manager install the downloaded driver. Should see the monitor name in device manager rather than generic monitor.

One pc connected to an Acer predator 27 inch ips monitor and one pc connected to an Alienware aw34dw OLED monitor

Haz123 · 7 Jan 2023 at 11:18

Oh the good old sleep bugs , we all love these ones and good reason to disable sleep entirely.

Corsair HX1200i is very good psu but been a few versions over the years ,is your one new and does is it compatable with any new sleep modes in the Ryzen 4 cpus ?

With SSDs being so fast and can boot into windows in under 30s it is best to just shut down when idle and do not go into sleep mode at all. No sleep mode no problems.

Justnotsleeping · 8 Jan 2023 at 16:52

I have been suffering from a very similar issue for last few days, ever since I did a fresh Windows 11 install, its been driving me crazy. If I wake up the computer from sleep, I get no signal to the display port.

Cycling through the other monitor inputs does not help and i have to hold power button down to turn off PC and then restart. I have the latest motherboard and GPU drivers. Don't recall particularly having this issue before.

I did a new install as my computer has been feeling a little sluggish and less responsive than it used to recently, so i took opportunity to replace my boot drive from a 500g Firecuda 520 m.2 with a bigger WD Black SN850X. Even tried to minimise system bloat by not installing stuff like Asus Armoury Crate, but the PC has been a pain in the ass ever since!

Ormy1 · 11 Jan 2023 at 12:05

Grim5 said:
I have to do a hard reboot (hard reboot because pressing the power button on the case does not make windows shut down, I have to pull the power out).

You shouldn't need to physically unplug the machine to make it shut down, press and hold the power button for 5-8 seconds, that always works for me.

I have the same problems with many windows PCs and laptops over the years. It's a well known issue that MS seems incapable of fixing. My advice would be to get a nice fast SSD (ideally NVMe PCIe 4) for the boot drive and just shut down the PC every time rather than using sleep, my win10 PC boots in under 30 seconds. If that is not an option, you could try hibernate rather than sleep, can sometimes be more reliable but no guarantees.

Dg834man · 11 Jan 2023 at 15:40

The last time i had resume issues (other than cycle the monitor) was my old xeon system that was overclocked, it wasn't entirely stable at one point which caused not resuming from sleep sometimes.