No internet, nothing working

Amandapeat · 16 Oct 2019 at 07:42

Hi ive not ling my pc, from overclockers .. I crnet get my Internet to work ive tried everything i can find, when i troubleshoot it says im ip isnt configured, when i command promp to release and renew ipconfic it says no media connected... Please help

bloodiedathame · 16 Oct 2019 at 07:59

Are you trying wireless or wired?

If WiFi, has your computer got a WiFi card?

If wired, have you got other cables to try?

Amandapeat · 16 Oct 2019 at 08:14

Hi, yes its wirless and does have a card, it works fine wired.

bloodiedathame · 16 Oct 2019 at 08:52

Does your computer see any wireless networks?

Amandapeat · 16 Oct 2019 at 09:11

Yea, it connects to the router, but not to Internet.. It will say connected then a minute later will go off

bloodiedathame · 16 Oct 2019 at 09:40

Do you have issues with other devices connecting to this wifi network?

Unlike wired, there are so many things that could be affecting wireless connections. Interference, security settings, router settings, distance to the router.

What router do you have?
What's the wifi card in the machine (it could be a motherboard with wifi built in, if so what is the motherboard model)?

Amandapeat · 16 Oct 2019 at 12:31

No no issues with other devices. Its a virgin media router, im not sure on the motherboard, i can find out though it was built by overclockers so ive got my invoice (somewhere). It was built in.... Its been working last hour but then it just stops and everytime i troubleshoot it, it says no valid ip config..

Amandapeat · 16 Oct 2019 at 18:13

Its okay, the antenna wasnt screwed on, dudnt even realise there were antenners ... Thankyou