No more free shipping?

[Solus]

Just went to place an order and I'm no longer getting the free shipping.

Is this across the board or potentially something wrong with my account?

 

[Diddums]

Have a look here

Free Shipping for Loyal Forum Members

FREE SHIPPING - for loyal OcUK forum members only WHO QUALIFIES This offer applies to OcUK Forums members who have 250 or more posts and have been registered for over 90 days, or OcUK Forums members who have been registered for over 12 months and made at least 100 posts This offer does NOT...

forums.overclockers.co.uk

 

[Solus]

Yup, doesn't help me. I qualify for all of it and it's worked many times in the past.

 

[alexp999]

Not working for me any more either. I felt like I had to pay the delivery charge to place my 9070 XT order, but I've queried with CS why it wasn't free - thought maybe because I'd asked for my email to be updated, but seeing lots of others with the issue.

My profile on the webshop account show it is still linked to the forum.

I'm holding off buying the other parts I wanted to get till it's sorted as I've just tried again and it's still not giving me free shipping.

 

[robj20]

Same here, free shipping disappeared.

 

[Monkeh]

Just went to buy a 9070 for my son and also not getting an option for free shipping

 

[JonRGV250]

Call them up and they should refund the postage (I’ve done it twice now).

 

[Uther]

Call them up and they should refund the postage (I’ve done it twice now).

Phones are turned off though...

 

[robj20]

The cynic in me thinks free shipping will return when this initial batches of 9070s are sold and people aren't in a rush to check out.

 

[Feek]

@Doric @fiveub

 

[kindai]

Store are aware and looking into it.

 

[adidan]

Same.

I'm sure they'll look into it though, think they've had higher priorities the past couple of days

 

[Lyle44]

Snap.
Had just assumed it had been removed for the 9070XT pre-order

 

[PurplePuppet]

Yeah, Happened to me today had to pay £7.99, but no other option for any Dpd delivery at checkout.

 

[Jupiter]

I don't think it's intentional, refunds seemingly given in the meantime

 

[PurplePuppet]

Yeah, Happened to me today had to pay £7.99, but no other option for any Dpd delivery at checkout.

After sending a webnote, I got a quick reply...

Thank you for contacting us.

There is a bug with the forum free shipping currently and the IT team are looking into it which is why it has been removed for the time being.

In the meantime I have requested a shipping refund for you.

We have also disabled weekend delivery options for the moment because of the backlog of orders the warehouse team need to get processed from AMD launch.
Kind Regards,