Mums work laptop Lenovo ThinkPad is hooked up to the 28" monitor when she works from home, it has been working for a year.
Now suddenly the monitor is no longer detected in windows.
The laptop is connected via hdmi which plugs in to the built in adapter/hub. There is no connector on the laptop apart from 2 usb c ports so everything (mouse/ethernet/hdmi/etc) has to be plugged into the hub.
I bought a new USB-c to hdmi hub today and still have same issue. No monitor detected. Sometimes it does detect the second monitor but still no picture.
Any ideas.
She is stuck doing 8 hours a day as social worker on 10" screen right now until this gets sorted.
Edit: Just to add I have tried different HDMI cables, different monitors, different hub. Tried updating graphics driver blocked by admin.
Now suddenly the monitor is no longer detected in windows.
The laptop is connected via hdmi which plugs in to the built in adapter/hub. There is no connector on the laptop apart from 2 usb c ports so everything (mouse/ethernet/hdmi/etc) has to be plugged into the hub.
I bought a new USB-c to hdmi hub today and still have same issue. No monitor detected. Sometimes it does detect the second monitor but still no picture.
Any ideas.
She is stuck doing 8 hours a day as social worker on 10" screen right now until this gets sorted.
Edit: Just to add I have tried different HDMI cables, different monitors, different hub. Tried updating graphics driver blocked by admin.
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