No sound from sub on X-Fi Titanium Fatal1ty Champion

erazor51 · 16 Nov 2015 at 07:19

Please can someone help me figure out why there is no sub output on my setup.

I normally use HDMI audio off the graphics card that goes to my receiver and everything works fine there. I have analogue inputs on my receiver so I thought since I have a Creative X-Fi Titanium Champion series sound card let me test it out on Windows 10.

I installed the latest drive/software package off the creative website. I have configured all the settings and when I set the speaker settings to 5.1 and done a test where Windows will play a tone for all the speakers and the sub, I can hear the sub producing sound but when playing music or games there is no sound output from sub.

As shown on the pic below if I click on the sub icon I can hear the sound coming from it and that's the only place I'll hear it work, I won't hear it on any other source.

http://imgur.com/a/K66jt

Bego2K · 16 Nov 2015 at 11:57

How is the sub connected? what receiver do you have?

mickyflinn · 16 Nov 2015 at 12:24

Do you optical input on your reciever ?

erazor51 · 16 Nov 2015 at 14:51

Receiver and speaker setup are on my sig.

Sub is connected via phono to the receiver sub output. The receiver has multi channel phono connections that I am using with white and red phono to 3.5mm jacks that connects to my X-Fi card.

There are multiple methods of sending sound to my receiver. Currently I am using hdmi via the graphics card that works perfectly fine but I wanted to check using my x-if sound card which is where I'm facing the problems.

Bego2K · 16 Nov 2015 at 14:59

Sorry missed that in your sig. How are you connecting the sound card to your receiver?

N/M lol just read your other post

Bego2K · 16 Nov 2015 at 15:05

I believe the reason its not working as you would expect is because the receiver is receiving a "Stereo" sound due to using Phono leads to 3.5mm jack. By the sound of it you just have 1 3.5mm jack connected to the front speaker out on the sound card and then to red(R) and white (L) on the receiver. When you are selecting 5.1 on the software its outputting to the other output ports on the soundcard.
That sound card has an optical out so if you have an optical in on the receiver and have an optical cable of course, try using that and it should then work.

Bego2K · 16 Nov 2015 at 15:14

Just looked up your receiver and can see it does have an optical in so just connect an optical cable up and you should be good.

Nice Receiver/Amp btw

erazor51 · 16 Nov 2015 at 16:02

Bego2K said:
I believe the reason its not working as you would expect is because the receiver is receiving a "Stereo" sound due to using Phono leads to 3.5mm jack. By the sound of it you just have 1 3.5mm jack connected to the front speaker out on the sound card and then to red(R) and white (L) on the receiver. When you are selecting 5.1 on the software its outputting to the other output ports on the soundcard.
That sound card has an optical out so if you have an optical in on the receiver and have an optical cable of course, try using that and it should then work.

I am using 3 separate phono R/L to 3.5mm jack. 1x for Front L and R, 1x for Center and Sub and 1x for Rear R and L.

When i test a 5.1 sound file (guy speaks out front left, right, center, etc) i can hear all the channels making the sound individually so its configured correctly. It's just the sub doesnt seem to produce the low end sounds like it should. When testing the sub and clicking the sub icon on the speaker setup page i can hear the sub produce a sound and thats the only place the sub works.

Using optical cable to send a 5.1 stream via DTS/DDL produces a slight lag and also uses a very low percentage of cpu, which is a no for gaming as you can clearly see the is a lag when firing a gun and then hearing the sound.

Like i said on my first post i have a HDMI cable from my graphics card that is connected to my receiver. That produces lossless PCM sound fine as well as DTS/DDL etc without any lag but my only reason for testing the sound card was to see if there was any difference in sound quality if the sound came from my sound card rather then being decoded by my receiver. The down side it i have 5.1 working but its only the sub that for some reason isn't. I'm thinking it's the drivers, they just dont fully support windows 10 yet.

Thanks it's an awesome receiver

Bego2K · 16 Nov 2015 at 17:38

Out of interest.. does it work with optical? I assume it does by your last post.

erazor51 · 16 Nov 2015 at 20:38

Bego2K said:
Out of interest.. does it work with optical? I assume it does by your last post.

Sorry I haven't tested it on Windows 10 via optical because of the lag it produces. I was referring to my testing when I was on win 7 and it worked fine there.