No sound.

Erich Kriegler · 2 Jun 2012 at 10:01

I've plugged in the HD audio cable, that goes from the front of the case, in the correct place but there is still no sound. Windows is saying I need to plug in the headphones but I have.

RJC · 2 Jun 2012 at 10:04

What motherboard and case are you using?

Did you have two ends on the cable, one with I think its HD Audio and can't remember the other one :eek:

Erich Kriegler · 2 Jun 2012 at 10:05

Zalman Z9 and the motherboard is MSI ZH77A-G43. Yes there were two ends the HD audio AC97. The HD audio is connected to the JAUD1.

RJC · 2 Jun 2012 at 10:26

Can you try with another set of headphones or speakers just to double check.

Just checked the manual and there s only one connection on the board.

Erich Kriegler · 2 Jun 2012 at 10:34

I've tried different ones and it still doesn't work. The small speaker in the bottom right hand corner of windows has a red x on it too.

RJC · 2 Jun 2012 at 10:52

Have you installed the drivers for the onboard sound, also daft as it may sound (no pun intended

) the volume is not muted.

Erich Kriegler · 2 Jun 2012 at 10:54

Where do I get those from? Are they on the CD that came with my motherboard?

Erich Kriegler · 2 Jun 2012 at 11:01

I've installed Realtek HD audio. Also when I plug my headphones into the back into the motherboard it registers and Realtek HD audio comes up. When I press the test button it plays a sound through my headphones, but that's all that comes through.

RJC · 2 Jun 2012 at 11:03

The disc or link below, I assume your using 64bit operating system.

http://www.msi.com/service/download/driver-2584.html

http://www.msi.com/product/mb/ZH77A-G43.html#/?div=Driver&os=Win7 64

Edit: seen your reply above, hmm, not sure

Surveyor · 2 Jun 2012 at 11:04

Is Realtek audio digital output set as your default playback device?

Right click on the volume icon and select playback devices.

Check which device is the default device and change if needed by right clicking and selecting set as default device.

AtaRo · 2 Jun 2012 at 11:09

You need to disable/tick the Front panel jack detection as in the pic below.

Erich Kriegler · 2 Jun 2012 at 11:15

AtaRo said:
You need to disable/untick the Front panel jack detection as in the pic below.

How do I get to that?

Erich Kriegler · 2 Jun 2012 at 11:19

Surveyor said:
Is Realtek audio digital output set as your default playback device?

Right click on the volume icon and select playback devices.

Check which device is the default device and change if needed by right clicking and selecting set as default device.

It says no audio devices are installed.

RJC · 2 Jun 2012 at 11:20

Try doing a re-install of the drivers.

Erich Kriegler · 2 Jun 2012 at 11:23

Ok trying that now.

AtaRo · 2 Jun 2012 at 11:27

kcon1 said:
How do I get to that?

see my previous post, I've edited it.

Erich Kriegler · 2 Jun 2012 at 11:33

AtaRo said:
see my previous post, I've edited it.

Ok I'll do that.

This is what I've got now

Erich Kriegler · 2 Jun 2012 at 11:36

AtaRo said:
see my previous post, I've edited it.

Thanks, the sound is now working when I plug it into the back.

Just need to get it to work from the front if possible.