no taskbar

Modcon · 17 Mar 2007 at 16:08

When i start up or restart my computer the taskbar is not there i have run all the usual Adaware, Spybot,etc
here is my hijack this log.....

Logfile of HijackThis v1.99.1
Scan saved at 15:43:45, on 17/03/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Eset\nod32kui.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis\HijackThis.exe

O4 - HKLM\..\Run: [nod32kui] "C:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [EPSON Stylus Photo RX520 Series] "C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\E_FATIAGE.EXE" /P31 "EPSON Stylus Photo RX520 Series" /O6 "USB001" /M "Stylus Photo RX520"
O4 - HKLM\..\Run: [amd_dc_opt] "C:\Program Files\AMD\Dual-Core Optimizer\amd_dc_opt.exe"
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_11\bin\ssv.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1173022468062
O17 - HKLM\System\CCS\Services\Tcpip\..\{321C1ABA-3EE6-4CDC-93DD-23C2D79A4CAD}: NameServer = 62.241.162.200 62.241.163.201
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: LVSrvLauncher - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\SrvLnch\SrvLnch.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - C:\Program Files\Eset\nod32krn.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

any help appreciated.

dirtydog · 17 Mar 2007 at 16:34

Is explorer definitely running? I see that the running processes lists explorer.EXE, I'm just wondering why 'EXE' is in capitals and wonder if something is amiss there. Obviously if explorer wasn't running then you would get no taskbar, or desktop icons either if you have them turned on.

Modcon · 17 Mar 2007 at 16:54

Explorer is running at the moment it takes me several attemps to get the pc to start up with a taskbar :confused:

MNuTz · 17 Mar 2007 at 16:57

a friend had something like this, it turns out that the taskbar had been unlocked and they had moved it down off the screen. Cant remember how i got it back though!

Modcon · 18 Mar 2007 at 09:46

no still got the same problem :mad:

dirtydog · 18 Mar 2007 at 10:27

Modcon said:
Explorer is running at the moment it takes me several attemps to get the pc to start up with a taskbar

Do you mean that sometimes when you start the PC it is there, and other times when you start your PC it isn't?

When the taskbar is not there, do you still have your desktop icons displayed?

Modcon · 18 Mar 2007 at 11:08

Yes you are right somtimes it is there and other time it is not i do not see the desktop icons there when the taskbar is not there.

Burnsy2023 · 18 Mar 2007 at 11:21

It sounds like explorer is crashing, anything in the event log?

Burnsy

Modcon · 18 Mar 2007 at 11:45

Looks like this

Here is another error i have found!

Matt-Page · 18 Mar 2007 at 15:27

Go into taskmanager, and kill all instances of explorer.exe

Then, in task manager, click File > New task (Run) and type explorer. Press enter and see if it loads.

You haven't done something stupid like enabled auto hide and or increased your screen size on the monitor, moving out of view?

What happens if you press the windows key on your keyboard or do ctrl + Esc ?

.walls · 18 Mar 2007 at 21:18

start --> run --> cmd and type in "chkdsk c: /f" (without the quotes). It will tell you that it can't do it now and you'll need to reboot, or it won't be able to unload the handles (and therefore not be able to fix anything it finds) - answer yes to this.

also, start --> run --> cmd and type "sfc /scannow" - you'll need your install disk for this one.

p.s. is it home, or pro?

you're w32time errors are due to sntp not functioning correctly (don't know the exact cause, because I can't see the error itself) - but that's irrelevant to this issue.

Modcon · 19 Mar 2007 at 16:51

It is windows Home Edition (oem)

Done both of those still got the same problem.

.walls · 21 Mar 2007 at 21:50

does it happen with all users?

try creating a new account and see if it happens with that account as well - if it doesn't, it's most likely a profile problem. If this is the case, just log in with an admin account, rename your current profile (c:\documents and settings\<your user name>), log out and log back in as yourself.

You can then copy the important stuff from your old profile (like desktop folder / favourites and probably all of application data)