Noblechair Hero - Armrest handle broken off on delivery

Associate
Joined
15 Feb 2022
Posts
1
Location
UK
I bought a Noblechair Hero and it arrived yesterday. When unpacking it I noticed the lever under one armrest was completely snapped off. I raised a return with OCUK late yesterday but still to hear back. Has anyone else ever had a similar issue with the lever? I hope the whole chair does not have to be returned. If I knew that just this part could be replaced I would put the chair together.
 
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