Noblechairs Popping souds

Associate
Joined
13 Aug 2017
Posts
7
I bought a chair 4 days ago from NEWEGG Cananada ! I know I live so far ! The Base mechanism allowing me to tilt backward does loud Popping sound. When I lean it does ' tack , tack , tack ' and so my question , when I contact noblechair threw e-mail which I have done. Will they send me new replacement parts promptly ?
 
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