Nokia Help!

Jenjey

Jenjey

Jenjey

Soldato
Joined
6 Jun 2004
Posts
5,949
Location
London/Liverpool
This is probably really simple but basically I'm having problems with my Nokia and despite having orange insurance (curse orange!) they want me to pay £15 courier charge for replacement phone and tell me the only alternative is to call Nokia manufacturer and see if they can sort it for me.
I can't find the phone number anywhere on the website although it's probably very obvious where it is and I'm being retarded. I was wondering if anyone knew where it is or what it is and could let me know plllleeaaasseeesss?!

Merry christmas! :)
 
It's 9 months now and apparently it's only free delivery from orange in the first 6 months, grr! So this nokia doctor, I call the number for them and they can replace my phone??
 
Sure did get them to waive it. I just said the previous lady had said she'd scrap the admin charge because of the hassle I've had with my phone in the past. The woman then checked system and saw I had my phone replaced earlier this year and she said "Oh okay, but in future I must tell you Jennifer that you will be charged as it's policy". Bla bla, happy days!!! ;)
 
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