On saturday some woman drove into the rear/side of my car (hit the nearside rear wheel) on a roundabout. Result = dented wheel arch, smashed in bumper and the wheel itself has been pushed in at the top (got camber, yo!)
Anyway, didn't seem quite safe to drive, due to the angle of the rear wheel, was definitely rubbing on either the suspension thing or something and don't know what damage was caused behind it. I drove it around the corner from
where the accident happened and parked it up. Damage to her car was smashed in front bumper and grille. Her car seemed to drive fine.
Totally her fault, although she claimed to not see me. Quite how I was invisible when I was right in front of her... anyway got her details and everything.
Then called my parents to come pick me up and went home. Called my insurance company (not quite sure if that was the right thing to do now, but...)
Anyway, they put me through to Helphire who seem to be processing some kind of claim for me.
My car has been taken away on the back of a lorry to a bodyshop, and I'm supposed to be getting a replacement car provided via helphire delivered to work at lunchtime.
I've read a couple of threads mentioning helphire and kinda getting a bit worried now, but should I be?
They (helphire) said all costs should be recovered from 3rd party's insurance and all I had to worry about was not damaging the hire car or getting speeding tickets in it.
I doubt the car would be a write off, if it wasn't for the back wheel being at a funny angle it would probably be just cosmetic damage, but since it's undrivable and I need to do a 70 mile round trip to work I thought getting helphire involved wouldn't be so bad.
I've also just sort of let my insurance co. and helphire get the ball rolling as it were... but now I don't want to be left with any problems, or costs.
I'm trying not to stress out about this, but it doesn't seem to be working. Anyone had a GOOD experience with helphire recently in a non-fault accident?
Anyway, didn't seem quite safe to drive, due to the angle of the rear wheel, was definitely rubbing on either the suspension thing or something and don't know what damage was caused behind it. I drove it around the corner from
where the accident happened and parked it up. Damage to her car was smashed in front bumper and grille. Her car seemed to drive fine.
Totally her fault, although she claimed to not see me. Quite how I was invisible when I was right in front of her... anyway got her details and everything.
Then called my parents to come pick me up and went home. Called my insurance company (not quite sure if that was the right thing to do now, but...)
Anyway, they put me through to Helphire who seem to be processing some kind of claim for me.
My car has been taken away on the back of a lorry to a bodyshop, and I'm supposed to be getting a replacement car provided via helphire delivered to work at lunchtime.
I've read a couple of threads mentioning helphire and kinda getting a bit worried now, but should I be?
They (helphire) said all costs should be recovered from 3rd party's insurance and all I had to worry about was not damaging the hire car or getting speeding tickets in it.
I doubt the car would be a write off, if it wasn't for the back wheel being at a funny angle it would probably be just cosmetic damage, but since it's undrivable and I need to do a 70 mile round trip to work I thought getting helphire involved wouldn't be so bad.
I've also just sort of let my insurance co. and helphire get the ball rolling as it were... but now I don't want to be left with any problems, or costs.
I'm trying not to stress out about this, but it doesn't seem to be working. Anyone had a GOOD experience with helphire recently in a non-fault accident?
