Non-standard Macbook/MBP keyboard layout - in-store orders

MoRT489 · 6 Dec 2016 at 13:04

Does anyone know if UK Apple stores are able to order Macbooks with non-standard keyboard layout (e.g. Russian keys)? I know it is possible if ordering online through Apple chat but wondered if possible to place in-store orders.

Alpherah · 6 Dec 2016 at 17:04

MoRT489 said:
Does anyone know if UK Apple stores are able to order Macbooks with non-standard keyboard layout (e.g. Russian keys)? I know it is possible if ordering online through Apple chat but wondered if possible to place in-store orders.

Has to be with the online chat store - the in store order system only has UK inventory

MoRT489 · 6 Dec 2016 at 17:10

What if you want upgraded storage or faster CPU/more RAM, can they be ordered in store or only the base models?

WuMyster · 6 Dec 2016 at 20:49

MoRT489 said:
What if you want upgraded storage or faster CPU/more RAM, can they be ordered in store or only the base models?

I was told by an employee than BTO models can only be done online. You can find some BTO machines in stores, typically maxed out ones.

MoRT489 · 7 Dec 2016 at 11:11

Does anywhere in UK do BTO macbooks? Unfortunately Apple don't ship to Jersey and I'd prefer not to pay a whopping amount of VAT when it's not chargeable here so I'm looking for alternatives - John Lewis would be ideal with its 3 year warranty but they only do base models. As for the keyboard issue it may be resolved by a silicone kb skin I suppose.

Feek · 7 Dec 2016 at 13:49

We have a scheme at work where we can buy Apple stuff through Stormfront and I asked whether I could get a BTO iMac. I was told that yes, it's possible so it could be worth giving them a shout.

shiver · 7 Dec 2016 at 14:07

Can't you order online to deliver to an Apple store?

MoRT489 · 7 Dec 2016 at 14:16

Could do but then it will be goods delivered to the UK so VAT applies. Would possibly work if I deliver to the store, immediately get a refund and then buy from the store as the store could then give me a VAT receipt for claiming back at the airport. Can you refund online Apple purchases in store?

WuMyster · 7 Dec 2016 at 18:29

MoRT489 said:
Could do but then it will be goods delivered to the UK so VAT applies. Would possibly work if I deliver to the store, immediately get a refund and then buy from the store as the store could then give me a VAT receipt for claiming back at the airport. Can you refund online Apple purchases in store?

Yes you can.