Norwich Union - Hopeless

[Cryfreeman]

So I phone up norwich to get cover on my mates Fiesta which is going to be used on the road untill my Evo is finished.


As usual the person on the other end of the phone can hardly speak a word of english let alone understand a devonshire lad like me

Spend 10mins explaining to this person what a 'Roll cage' was and the engine conversion and I must admit he came back with a nice qoute.Get my cover note through ;

Modifications : None

sigh. I didnt actually pick the car up but what would have happened if I had a bump?? guessing they dont record all phone calls so would have been my word v insurer.

Actually pretty disapointed here as I have paid up for the end of this months insurance and next years to due to a good qoute. Phoned back 5 times now but each time the person on the other end has trouble speaking english so I ended up putting the phone down.

Whats my chances of getting an English person on the phone??

Will they charge me for canceling next years insurance I have paid for although it hasnt started yet??

another bit I noticed was the need for a cat 1/2 alarm, on a b reg fiesta? albeit a xr2

 

[Cryfreeman]

hmmm maybe I just have bad luck then.


Can I ask which number you have been using ?

 

[Cryfreeman]

phoned back today and got hold of someone that could actually speak english \o/


Went through my problem and then when I mentioned the modified engine the chappy on the other end told me norwich dont deal with modified engines and that they couldnt insure me !

So guess that means I wasnt actually insured then??

Bunch of frigging losers.

Cancelled next years insurance and now getting qoutes off a few others.

now means I cant drive car till 19th aprill as I need to wait till this years ins has ended.