Note 10 5G - Notch on the right had side?

[ssmacc]

Hello All,

I'm sure this is a Android setting, but I can't find anything about it...I have a perfect small semi circle on the right hand side of my screen, doesn't show up via a screen shot so I've physically taken a picture with another phone (see below).

Anyone any idea what it is?

 

[ssmacc]

If you were to go through the trouble of a hard reset the "edge panel" wouldn't be running during the initial setup and that semi circle will show up nicely against the white background.

Hi, the edge panel is on the left hand side on my Note 10...looking like a fault...Phone is with Vodaphone (although I did purchase it through a 3rd party vendor - all correspondence are with Vodaphone, not sure if that makes a difference).

Should I send the phone back to Vodaphone for repair or direct with Samsung? (had it approx 11 months - 24 month contract - quick read indicates warranty is length of the contract with Vodaphone)

 

[ssmacc]

"Does the Note 10 have a service mode, on some phones it's access via the phone dialer. From there you can run diagnostics, one of which will test the display.

Not that I'm aware of. Tried Vodafone online but it looks like it's down...might pop into a store and ask what my options are when I get time.

 

[ssmacc]

Just to update, contacted Samsung explained the issue (with a pic) and arranged a on the drive fix, all done via the phone info (no requirement for proof of purchase). Guy turned up, tried to tell me it was impact damage (it clearly wasn't), he spoke to his boss and then fixed it free of charge. Got to admit I'm impressed with the whole process...fixed in under an hour free of charge on my drive.

Cheers everyone.