Nothing in Network Connections

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Joined
27 May 2004
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693
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I've been looking at a work colleagues XP PC to try & solve their Internet connection problems. In 'Network Connections' there are no items! I've never seen that before & I'm not sure how it happened or how to get the connection back. I tried the connection wizard & stuff but to no avail. I tried re-installing the network driver but that did nothing. I tried phoning Sky for some assistance but they were about as much use as a chocolate fireguard. They concluded that the network port on the PC or the network cable were at fault. I did try using another network cable to connect. I can see activity on the port (flashing green light) & the network port on the router lights up green when I connect to that - still nothing on the PC. I'm stumped now! I even tried rolling back with System Restore but I stil didn't have any items in Network Connections. Any advice people? I'm pulling my hair out over this one Cheers.
 
Probably a bad virus has nailed a load of services, had this happen on a friends pc recently.

To check if the port is working or not, boot from a ubuntu/linuxmint/slax cd and see if you have a connection.

I had to reinstall windows, quicker than faffing around replacing files, (sfc didn't even work)
 
Probably a bad virus has nailed a load of services, had this happen on a friends pc recently.

To check if the port is working or not, boot from a ubuntu/linuxmint/slax cd and see if you have a connection.

I had to reinstall windows, quicker than faffing around replacing files, (sfc didn't even work)
Great! :( I was kind of hoping it wouldn't come to this. I don't know what a ubnuntu/linuxmint/slax CD is so I think I'll just go with your 2nd piece of advice & start over with the Windows installation. As you say it often easier than faffing arround trying to fix a complicated issue ;) I was kind of hoping there might be a straightforward fix but alas it doesn't look like it - Had a scoot around Google looking for a possible fix after posting here. All I found was pages & pages of forums with people having the same problem, a hundred & one different solutions, none of which seemed to help the OP. Computers ey? Right pain in the whatsit!! :D
 
Before trying all of that have you checked in device manager to see if the port is disabled or needs drivers?

Click start / run / compmgmt.msc then device manager then look in network connections. If it has a red x or yellow ! on it then it may need the drivers updated (they've somehow been corrupted) or just right clicking and enable.



M.
 
Before trying all of that have you checked in device manager to see if the port is disabled or needs drivers?

Click start / run / compmgmt.msc then device manager then look in network connections. If it has a red x or yellow ! on it then it may need the drivers updated (they've somehow been corrupted) or just right clicking and enable.

M.
No problem in Device Manager but I'm sure an item is missing from the Network submenu.
 
Erm .... WTF is this?! :confused: My problem is Network Connections. You seem to be recommending me an alternative OS! Thanks all the same ;)

It's an OS that will run directly off a CD. The idea is to boot from the disc rather than the hard drive, load the version of Linux on the disc and try to use the internet (or at least check for a network connection)

Doing this will tell you whether the physical network connection is working or foobar'd! if it's broken then it wont work in any OS, where as if it does work from the Live CD then its definitely an issue with Windows :)
 
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