Nothing installing/running

[Billythekid]

Just working on somebodys computer and it wont install anything, nor will it run if it does manage to install anything. Ive tried chrome, microsoft security essentials but to no avail nothing runs........or opens.

any ideas

Pentium 4
XP

 

[Billythekid]

another problem is the recovery disc doesnt let me press ok to continue the set up, the mouse doesnt register.............cant press enter either, so i think a recovery disc is out of the question. still cant get anything to install.

 

[Billythekid]

If the Keyboard and Pointer are not working then first step should be to check and see if they are connected (Laptop perhaps the cable has come out, only a push clip after all) Then next task would be a reinstall!

Mouse/keyboard work fine, they work everywhere else on the computer just not on recovery disc, maybe the virus has something to do with that, doubt it but maybe.

 

[Billythekid]

Good chance the file associations for .exe are missing or changed. A couple of viruses do this so that anything you open opens their software. It is a simple enough fix.

Save this as a .reg file then merge it on the effected machine. After a reboot hopefully things will be back to normal .exe wise.

Windows Registry Editor Version 5.00

[-HKEY_CURRENT_USER\Software\Classes\.exe\shell\open\command]

[-HKEY_CURRENT_USER\Software\Classes\secfile\shell\open\command]

[-HKEY_CLASSES_ROOT\.exe\shell\open\command]

[HKEY_CLASSES_ROOT\.exe]
@="exefile"
"Content Type"="application/x-msdownload"

[-HKEY_CLASSES_ROOT\secfile]

To save it as a .reg file just copy it into notepad and name it .reg and save as all file types.

thanks will try when i go down next. It doesnt open there software, in fact looking at the computer it doesnt look like theres a virus at first glance but it just doesnt verify any downloads or run any installed programs.

Thanks for this registry edit, will try it when i go next time.....will report back.